Review summary

Just Travel Cover receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.

Based on reviews, created with AI

See what reviewers are saying

Well pleased with the service I…

Well pleased with the service I received and the the price I paid for my travel insurance.

Reliable Travel insurance

I find it easier to read and answer questions online as it is made clear

P
Use Just Travel - they are GOOD.

They were so helpful after I nearly cancelled through another company giving me a really crazy price which was more than my trip - Couldn't do enough to help and restored my confidence that I wasn't the liability I felt I was.

Easy to use and very well priced.

Easy to use and very well priced.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

761 total • Write a review

Showing 171 - 180 of 757 reviews
EY
5 out of 5 stars

Reasonably quick to go through the…

Reasonably quick to go through the medical screening for two separate policies and a realistic price. My “go to” holiday insurance brokers.

Date of experience: March 6, 2023

MS
5 out of 5 stars

Quick and easy

Quick and easy to get a quote and a good price.

Date of experience: March 6, 2023

IC
4 out of 5 stars

I’m surprised to read so many negative…

I’m surprised to read so many negative reviews here! I took out a policy on Sunday, phoned on Monday and spoke to Destiny who was most efficient, reassuring and helpful, I got the email with the policy details immediately.

Date of experience: March 6, 2023

GG
2 out of 5 stars

Our suitcase was delayed and turned up…

Our suitcase was delayed and turned up three days later, with both handles smashed. After nearly a month of correspondence we received nothing. Just travel require a receipt of cost for ANY item claimed. Eventually they would consider a repair ( damaged beyond sensible repair ) After investigation, with an approved specialist, the cost (mine) on getting an assessment was not viable. Dreadful company, will never use them again.

Date of experience: February 28, 2023

m
4 out of 5 stars

Change of Heart

I recently wrote a review saying that I had been a regular customer of Just Travel but would not be using them again due to difficulty in getting money back on an insurance claim Once I submitted the review Just Travel got involved and since they did I have had my claim settled Thank you very much Just Travel but I think you should employ a new settlement handling company 4 months is a long time to wait for a settlement then

Date of experience: February 23, 2023

MP
5 out of 5 stars

I was dealt with extremely efficiently…

I was dealt with extremely efficiently in a nice, friendly manner and any queries were attended to promptly. The whole experience was good.

Date of experience: February 21, 2023

mb
5 out of 5 stars

They are friendly

They are friendly, helpful and always only to happy to answer questions and find alternative options if I ask also make suggestions which could be helpful. Have used them for several years now and nothing is too much trouble.

Date of experience: February 21, 2023

S
5 out of 5 stars

Excellent value travel insurance

Excellent value travel insurance. Website is user friendly and easy to use. All kinds of travel insurance cover. No hidden charges.

Date of experience: February 21, 2023

M
5 out of 5 stars

I like Just Travel because they are Polite and Professional

I like Just Travel because they are a local company and customers can speak to a member of staff. Everything is explained fully as is any queries I have. Also, all information is sent to me email address where I can read through any relevant points again, in my own time. The Just Travel staff are always very pleasant and polite.

Date of experience: February 18, 2023

HL
5 out of 5 stars

Renewal dealt with efficiently and…

Renewal dealt with efficiently and fairly quickly

Date of experience: February 17, 2023

Previous1•••171819•••76Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.