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Review summary
JS Law is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.
JS Law handled my sale and purchase.
I would like to give a 5 star review for Khusbu Vhikabai.
Throughout my experience with JS Law, Khusbu has been professional, supportive and understanding, answering my questions and keeping us informed all up date.
Thank you so much JS Law.
Good service, excellent communication and an efficient stress free experience
Use at your own risk. Offered little help in terms of protecting my interests with my property purchase, and never responded to me when questions arose after the completion. I would report them to the law ombudsman if I thought I would get any resolution.
I would like to give a 5 star review for Loni Timson.
Throughout my experience with JS Law, Loni has been professional, supportive and understanding answering all questions and queries and keeping us informed and up to date.
I canβt thank you enough Loni! πππππ
Terrible firm. Incompetent, rude and arrogant. Please avoid this law firm at all costs. No axe to grind here at all and I will be making a complaint to the law society.
Nick Shelford handled the sale and was excellent throughout. I was kept up to date with all the processes and prompted when I needed to do things. With the whole process being completed in under 2 months I canβt complain about anything. I will certainly recommend Nick Shelford and JS Law to all I can. Many thanks to the whole team.
We were so grateful to our conveyancer Irfaan Hafejee- He was extremely kind and friendly with both our sale and purchase- and always found the time to go through matters with us, regularly in contact and happy to answer any questions we had. Thank you Irfaan!
I was constantly updated regarding my case. My conveyancer (Chloe Bromley) has always been friendly professional and very helpful. Providing me with regular updates. I also found the price very reasonable for the excellent service received. I would definitely recommend JS law to anyone who is looking for a reliable and trustworthy law firm to help deal with your case.
Dealing with JS Law was amazing, so efficient & easy to use. Zoe McLeavy was a breath of fresh air, worked like a trooper in getting our house sale/purchase over the line in a timely manner, would thoroughly recommend.
Very happy with the service provided by my conveyancer Chloe. She was professional, friendly and extremely helpful answering all of my questions promptly. She was also very patient when I had problems uploading documents.
Id like to echo a previous review which is very similar to the experience I am currently having.
I am writing to express my extreme dissatisfaction and utter disappointment with the service I have received from JS Law regarding the sale of my property. I am demanding immediate action today to rectify this unacceptable situation.
The contrast between the exceptional service I received from Gowland White during the sale of my property and the service I have received with JS Law for conveyance is astounding.
My current experience has been nothing short of disgraceful. I have received no updates whatsoever, despite being in a crucial phase of the sale. Multiple messages and emails have gone unanswered, not even acknowledged days later. I am completely in the dark, while all other parties in the chain are working towards completion this Fridayβa fact I only know thanks to my own efforts. I have no idea if JS Law is even aware of this deadline, let alone actively working toward it.
Furthermore, there is no visible route to escalate a complaint. The complaints portal is inaccessible and invisible. The lack of accountability and transparency is both alarming and unacceptable
AVOID AT ALL COSTS.
If there was a zero rating available, I would give it!
My solicitor was extremely prompt and professional with all their tasks.
They were very friendly and answered any queries that I had with patience and clear explanations.
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