Review summary

JS Law is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

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Based on reviews, created with AI

See what reviewers are saying

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Fatema

JS Law handled my sale and purchase. I would like to give a 5 star review for Khusbu Vhikabai. Throughout my experience with JS Law, Khusbu has been professional, supportive and understanding, answering my questions and keeping us informed all up date. Thank you so much JS Law. Good service, excellent communication and an efficient stress free experience

Use at your own risk

Use at your own risk. Offered little help in terms of protecting my interests with my property purchase, and never responded to me when questions arose after the completion. I would report them to the law ombudsman if I thought I would get any resolution.

j
Great Service Throughout!

I would like to give a 5 star review for Loni Timson. Throughout my experience with JS Law, Loni has been professional, supportive and understanding answering all questions and queries and keeping us informed and up to date. I can’t thank you enough Loni! 🌟🌟🌟🌟🌟

Terrible firm

Terrible firm. Incompetent, rude and arrogant. Please avoid this law firm at all costs. No axe to grind here at all and I will be making a complaint to the law society.

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All reviews

1,000 total β€’ Write a review

Showing 171 - 180 of 996 reviews
FW
5 out of 5 stars

Nick Shelford was excellent

Nick Shelford handled the sale and was excellent throughout. I was kept up to date with all the processes and prompted when I needed to do things. With the whole process being completed in under 2 months I can’t complain about anything. I will certainly recommend Nick Shelford and JS Law to all I can. Many thanks to the whole team.

Date of experience: March 25, 2025

S
5 out of 5 stars

I used Js law to sell my property and…

I used Js law to sell my property and the service has been fantastic from the start. Irfan has been excellent throughout the process

Date of experience: March 25, 2025

lm
5 out of 5 stars

Thank you Irfaan at JS Law

We were so grateful to our conveyancer Irfaan Hafejee- He was extremely kind and friendly with both our sale and purchase- and always found the time to go through matters with us, regularly in contact and happy to answer any questions we had. Thank you Irfaan!

Date of experience: March 25, 2025

JT
5 out of 5 stars

Excellent service

Excellent service from start to finish. Basma Jalal made everything so effortless.

Date of experience: March 25, 2025

IA
5 out of 5 stars

First time buyer

I was constantly updated regarding my case. My conveyancer (Chloe Bromley) has always been friendly professional and very helpful. Providing me with regular updates. I also found the price very reasonable for the excellent service received. I would definitely recommend JS law to anyone who is looking for a reliable and trustworthy law firm to help deal with your case.

Date of experience: March 25, 2025

MB
5 out of 5 stars

JS Law Property Lawyers

Dealing with JS Law was amazing, so efficient & easy to use. Zoe McLeavy was a breath of fresh air, worked like a trooper in getting our house sale/purchase over the line in a timely manner, would thoroughly recommend.

Date of experience: March 24, 2025

c
5 out of 5 stars

Great service

Great service! My conveyancer Amy Stupar was superb, very responsive, proactive and quick to act. Would recommend!

Date of experience: March 24, 2025

J
5 out of 5 stars

Very happy with the service provided by…

Very happy with the service provided by my conveyancer Chloe. She was professional, friendly and extremely helpful answering all of my questions promptly. She was also very patient when I had problems uploading documents.

Date of experience: March 24, 2025

ma
1 out of 5 stars

Very poor, unprofessional service

Id like to echo a previous review which is very similar to the experience I am currently having. I am writing to express my extreme dissatisfaction and utter disappointment with the service I have received from JS Law regarding the sale of my property. I am demanding immediate action today to rectify this unacceptable situation. The contrast between the exceptional service I received from Gowland White during the sale of my property and the service I have received with JS Law for conveyance is astounding. My current experience has been nothing short of disgraceful. I have received no updates whatsoever, despite being in a crucial phase of the sale. Multiple messages and emails have gone unanswered, not even acknowledged days later. I am completely in the dark, while all other parties in the chain are working towards completion this Fridayβ€”a fact I only know thanks to my own efforts. I have no idea if JS Law is even aware of this deadline, let alone actively working toward it. Furthermore, there is no visible route to escalate a complaint. The complaints portal is inaccessible and invisible. The lack of accountability and transparency is both alarming and unacceptable AVOID AT ALL COSTS. If there was a zero rating available, I would give it!

Date of experience: March 24, 2025

jc
5 out of 5 stars

My solicitor was extremely prompt and…

My solicitor was extremely prompt and professional with all their tasks. They were very friendly and answered any queries that I had with patience and clear explanations.

Date of experience: March 24, 2025

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