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Review summary
Independent Water Networks has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Had a company come out asked me to call IWNL. I called them, spoke to Heath. Who resolved our issue, put us back onto water-sure and gave a proper professional service. Can't ask to be dealt with by a better chap. Well done Heath, IWNL give this man a raise.
Worst company ever they are taking advantage of covid-19 which is appalling they charged me for march over 300% which is very bad i wouldn’t recommend to use this company
Great Customer Service !
Heather was absolutely amazing ! She was very informative and patient with me and I enjoyed going through my payment process with her. Thanks Heather !
This is my first time as a IWN customer and I have to say the service I recieved on the phone was excellent. The lady was very pleasant and very clear with the company T&C's. I look forward to seeing if the rest of my customer service continues in the same manner.
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