Review summary

Independent Water Networks has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

CP
Had a company come out asked me to call…

Had a company come out asked me to call IWNL. I called them, spoke to Heath. Who resolved our issue, put us back onto water-sure and gave a proper professional service. Can't ask to be dealt with by a better chap. Well done Heath, IWNL give this man a raise.

c
Very easy to use

Very easy to use

c
Easy to register.

Easy to register.

J
Clear instructions to set up new account

Clear instructions to set up new account

Company details

Information provided by various external sources

No description available yet.

Contact info

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All reviews

100 total • Write a review

Showing 91 - 96 of 96 reviews
MM
5 out of 5 stars

Alex was fab sorted is out

Alex was fab sorted is out

Date of experience: January 14, 2020

HB
4 out of 5 stars

Good experience with IWN

I recently spoke to there customer service department about my bill. They checked my account and rectified the issue quickly. Very happy with my service

Date of experience: January 7, 2020

N

NA

US

5 out of 5 stars

Good feedback call

Good feedback call

Date of experience: December 18, 2019

SR
5 out of 5 stars

Excellent customer service and very…

Excellent customer service and very patient and customer friendly service. You can ask as many questions as you please and they’d answer with utmost patience.

Date of experience: December 12, 2019

AM
5 out of 5 stars

Excellent service

Very good service and great knowledge

Date of experience: December 2, 2019

A
5 out of 5 stars

Customer service was excellent.

Customer service was excellent.

Date of experience: December 2, 2019

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