Irwin Mitchell is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Katie and Flora were exceptionally good. They both took the time to explain everything I didn’t understand. They was both helpful and accommodating. They was always able to help me with anything I needed. They were flexible with my schedule and communicated with me well.
My claim started over 3 and a half years ago. Deborah and her associates have been incredible since day 1, always very patient with myself and the communication was impeccable, if I ever needed clarification on any matter they were outstanding in explaining in a way I understood. They fought for me and that I will forever be grateful for.
Kate has been absolutely amazing from day one! She’s so supportive explaining everything and guiding us through the whole process, showing genuine compassion & care, whilst maintaining her professionalism. Kate’s shown so much dedication to our case, to achieve great results. We really can’t thank her enough & couldn’t have wished for better!!
Working with Irwin Mitchell on bringing a discretionary trust to a close was a very positive and reassuring one. We had no previous experience of dealing with a trust, but we were guided through the process with comprehensive information and explanations, that we could all understand and act upon. Our contact at Irwin Mitchell was very efficient, easy to communicate with, and had a very good knowledge of this legal area. Thank you for making this process so painless!
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I used Nicola Maier at Irwin Mitchell for my father’s mesothelioma claim.From the first contact to receiving the compensation she could not have been more helpful.Even visiting my father in hospital and putting him at ease. Her friendly manner made her feel part of our family and not a solicitor. Any questions were answered promptly and nothing was ever too much trouble. My family couldn’t be more grateful for all she has done for us.
Date of experience: November 19, 2024
US
Irwin Mitchell.i would 💯 recommend Claudia and Matt are absolutely amazing from start to finish they keep you updated with everything if anyone asked me who i would recommend it certainly would be irwin Mitchell in Manchester they are the best of the best .i just want to say a massive huge thank you from my heart to yous
Date of experience: November 19, 2024
US
I had the pleasure of working with Lucy originally, who then passed my case on to Kayleigh (Hunter) and Grace (Street,) and I can’t recommend them highly enough. They were always prompt in responding to my queries, explained everything in plain language, and kept me updated at every step. It’s clear that they genuinely care about their clients, as they took the time to understand my concerns and made sure I felt supported. Their professionalism, attention to detail, and strategic approach helped me achieve the best possible outcome for my case. I felt like I was in good hands the entire time. If you’re looking for a solicitor who is knowledgeable, approachable, and truly dedicated to your success, contact Kayleigh and Grace!
Date of experience: November 18, 2024
I work freelance for many solicitors. Laura Williams at the Chichester office asked me to assist her on a particularly tricky case, which would have been all the more tricky had she not been a conscientious and collaborative communicator. She provided the support and information that I needed, she cared about the challenging working environment I had to traverse, and truly respected the role I had to play in securing a successful outcome to this matter with her. I'm looking forward to assisting her again soon.
Date of experience: November 18, 2024
Eleanor Buckley expertly handled my case with great care and consideration. Consistently swift to respond, she was well informed and reassuringly thorough in her approach.
Date of experience: November 18, 2024
US
My claim has been quite a long claim, and probably covid didn't help, but throughout Irwin Mitchell kept me constantly updated, they were caring and considerate and extremely professional. I would have no hesitation in recommending them. Recently I have had my case concluded very successfully by Rhiannon Tromans I cannot praise her highly enough, She is truly a credit to Irwin Mitchell. They are lucky to have her representing their company.
Date of experience: November 18, 2024
