Review summary

Federico Content Creator has room for improvement based on customer feedback. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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DE

Duygu Erdoğdu

1 out of 5 stars
Still No Access to My Account Since June 28

[22:22, 13.07.2025] Duygu Erdoğdu: My Instagram account has been inaccessible since June 28. I submitted my ID and selfie video on July 5, and the system said I would receive a reply within 3–4 business days, but no response ever came. I have two-factor authentication enabled, but I’ve lost my backup codes. I submitted every form multiple times, used different devices, and followed all instructions — still nothing. It's extremely frustrating that there’s no way to reach real support. I just want access to my account again. [22:30, 13.07.2025] Duygu Erdoğdu: My Instagram username: @duygu.erdgdu

CE

Chams Eldin

1 out of 5 stars
Instagram is calling everyone a Pedo! then BAN THEM

My Instagram account (@chamseldinart) was permanently banned with a serious false accusation. No appeal, no human review, no evidence. I'm a public figure and this has destroyed my brand and reputation. I contacted support many times and got only bots. I submitted GDPR complaints.

PA

Phil A

1 out of 5 stars
Total bile

Total bile . My feed used to have 3d drawings, now it’s just fixated on pcp.platform is ruined.

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Showing 41 - 50 of 996 reviews
SM
1 out of 5 stars

I understand this sub isn’t for direct…

I understand this sub isn’t for direct customer support, but when the actual support system on the platform is completely unresponsive, users have no choice but to seek help elsewhere. Instagram has ignored my report for days — my account is stuck in Creator mode and won’t switch back to Personal. I’ve tried all troubleshooting steps, and reporting via the app did nothing. If there’s a better subreddit or channel to report serious issues like this, I’d appreciate being pointed in the right direction — not just auto-removed. Thanks.

Date of experience: July 1, 2025

A
1 out of 5 stars

Banned for no reason, no proper customer service

Banned me for violating terms of service when I never did, with no recourse. Im a semi-popular musician and have been trying to get this addressed for weeks with no actual support. AI moderation, AI "support," AKA they don't care at all. I have paid meta probably 2000$ over the years and I feel completely swindled. Absolutely awful company that deserves to tank. GIVE ME MY ACCOUNT BACK

Date of experience: July 1, 2025

DP
1 out of 5 stars

My instagram account got banned on June…

My instagram account got banned on June 12th, Ive appealed since, received a code in my phone and email, then asked me for verification with my face ID, is June 30th and I still have no answer. The saddest part is that this account was linked to my facebook account, account Ive had over 17 years where I have all my sons pictures. They dont care at all, its VERY SAD, that after years of being a loyal customer they do this to us. Horrible and mentally devastating not to be able to see my friends since I dont longer live where I grow up.

Date of experience: July 1, 2025

JZ
1 out of 5 stars

Banned overnight

Banned and accused of wrongdoing overnight. Since my intsagram and facebook accounts are link, my facebook was permanently disabled as well. Ive had that account for 20 years! I submitted an appeal and got a response within a minute stating it was confirmed was in violation. How could you verify that in a minute?

Date of experience: June 30, 2025

AC
5 out of 5 stars

Devo dire che è davvero molto bello…

Devo dire che è davvero molto bello Instagram mi ha aiutato a conoscere nuove persone e soprattutto mi aiuta come passa tempo.

Date of experience: June 30, 2025

M

MRG

US

1 out of 5 stars

Extremement mauvais

Extremement mauvais, vos developpeurs sont tellement nul j'ai jamais vu ca. je désinstalle

Date of experience: June 30, 2025

CR
1 out of 5 stars

They ban people for no reason and hit…

They ban people for no reason and hit you with serious accusations because of their stupid AI. NEED TO BE HELD ACCOUNTABLE would not reccomend any meta softwares to anyone especially if they're all linked because if one goes down, everything else meta does too. #boycottmeta

Date of experience: June 30, 2025

am
1 out of 5 stars

Delusione totale, dopo anni di lavoro sulla piattaforma

Ho lavorato con Instagram per anni come SMM. È sempre stato un social instabile, con un algoritmo imprevedibile e strumenti "professionali" pieni di bug. Non arriva ad essere peggio di Facebook che è il peggiore in assoluto, ma insieme a Threads rappresenta un trio dell'orrore della famiglia Meta. Dopo averle passate tutto, ma davvero tutte, l'ultima novità è un ban del mio device: improvviso, senza preavviso, senza motivo, e senza alcuna possibilità di risolvere. Nessuna mail, nessuna notifica, nessun supporto umano. Solo un muro di silenzio da parte di una piattaforma che si regge su milioni di contenuti ma non offre alcun rispetto per chi li crea. Google e YouTube, a confronto, sembrano aziende di un altro pianeta: trasparenti, strutturate, con sistemi di assistenza reali. Meta invece dà la sensazione di un impero automatico, disumano, e sempre più distante dagli utenti reali. Acquisiscono, copiano, e distruggono... Peccato, perché Instagram avrebbe potuto essere molto di più. Ma è diventato il simbolo della disconnessione tra piattaforme e persone. Io non lo utilizzo più da ormai molto tempo, spostatevi altrove.

Date of experience: June 30, 2025

Ci
1 out of 5 stars

I was accused of wrongdoing on…

I was accused of wrongdoing on Instagram and all my Instagram accounts have been BANNED! as well as my Facebook account and messenger!! Since the beginning of June and as for everyone here, we have been banned for no valid reason and false accusations. I was first shocked and then reassured when I saw that I wasn’t the only one! I am in the process of writing to my lawyer for the request to fully reinstate my profiles. And it is almost impossible to use a second account because the device is also banned from Meta and if we manage to open an account on the computer, it is banned or after 15 minutes. Or then Meta requests a verification by face detection by importing our identity card, and then banned after 10 minutes because obviously I can no longer open an account. Please META do something!! we are not the only ones to be banned!!

Date of experience: June 29, 2025

LL
1 out of 5 stars

Ban wave victim

I loved Instagram in 2018 or so. But now it's being moderated by an a.i, it banned my accout without any evidence of a ridiculous claim. Not only that, it will ban you permanently from everything meta related. They don't care about users at all.

Date of experience: June 29, 2025

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