Review summary

Federico Content Creator has room for improvement based on customer feedback. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

DE

Duygu Erdoğdu

1 out of 5 stars
Still No Access to My Account Since June 28

[22:22, 13.07.2025] Duygu Erdoğdu: My Instagram account has been inaccessible since June 28. I submitted my ID and selfie video on July 5, and the system said I would receive a reply within 3–4 business days, but no response ever came. I have two-factor authentication enabled, but I’ve lost my backup codes. I submitted every form multiple times, used different devices, and followed all instructions — still nothing. It's extremely frustrating that there’s no way to reach real support. I just want access to my account again. [22:30, 13.07.2025] Duygu Erdoğdu: My Instagram username: @duygu.erdgdu

CE

Chams Eldin

1 out of 5 stars
Instagram is calling everyone a Pedo! then BAN THEM

My Instagram account (@chamseldinart) was permanently banned with a serious false accusation. No appeal, no human review, no evidence. I'm a public figure and this has destroyed my brand and reputation. I contacted support many times and got only bots. I submitted GDPR complaints.

PA

Phil A

1 out of 5 stars
Total bile

Total bile . My feed used to have 3d drawings, now it’s just fixated on pcp.platform is ruined.

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1,000 total • Write a review

Showing 31 - 40 of 996 reviews
DB
1 out of 5 stars

Pessimi e calunniatori

Pessimi e calunniatori, mi hanno bloccato l' account scrivendo per motivi di pubblicazioni non pertinenti, io non ho pubblicato mai niente, c' erano due foto mie e basta ed ero pure vestito. Che falsità e pessimi calunniatori. Che schifo mai più nemmeno ai miei figli farò usare Meta

Date of experience: July 3, 2025

P
1 out of 5 stars

Support unterirdisch

Support unterirdisch. Es wird soviel illegaler schei... toleriert vllt verdient meta ja mit an dem ganzen krummen Dingen wer weiß. Meldungen werden nicht ernst genommen wahrscheinlich Affen als support Mitarbeiter die nur zwei Knöpfe zur Auswahl haben. Unfassbar sag ich nur

Date of experience: July 3, 2025

A

Ari

US

1 out of 5 stars

No way to contact support, no way to turn off endless scrolling

No way to contact support which is a huge red flag. No way to turn off endless scrolling which is absolutely awful UX. If you signed up once you can never use the same email, phone number or username again. 0 for UX and thank you for discouraging me from ever trying your site again <3

Date of experience: July 3, 2025

ib
1 out of 5 stars

login probleem

Mijn oude telefoon is kapot, waardoor ik geen toegang meer heb tot de verificatie-app en de tweestapsverificatiecode. Ik ben hierdoor buitengesloten van mijn Instagram-account, en de helpdesk heeft het probleem niet kunnen oplossen. Daarnaast kan ik mijn profiel niet herstellen omdat Instagram een selfie vraagt, maar die verificatie werkt niet."

Date of experience: July 3, 2025

RC
1 out of 5 stars

Account banned for no reason

Account banned for “violating CSE guidelines” I’m a minor myself and have never posted anything inappropriate but now apparently I am sexually exploiting children??? Fix your app meta and give me my account back

Date of experience: July 2, 2025

EK
1 out of 5 stars

It sucks

My account got nuked at the same time as my fb account got arbitrarily suspended and nuked for no reason at all.

Date of experience: July 2, 2025

GK
1 out of 5 stars

Absolute evil company

Absolute evil company. Thousands and thousands of accounts have been falsely disabled by Meta and there is no human support. Mine has been banned for 3 months, and I tried everything. They don't care.

Date of experience: July 2, 2025

OB
1 out of 5 stars

Schlechteste App aktuell mit weitem Abstand

Schlechteste App aktuell mit weitem Abstand. Reels werden teils in Fetzen hochladen, Stories mit Text werden erst gar nicht hochgeladen und mein Account wurde vor vier Jahren ohne Grund gebannt. Babamäßig!

Date of experience: July 1, 2025

L
1 out of 5 stars

Un-ethical company

After years being on the platform, I’ve seen this company take over and ruin a perfectly fine platform. Using untested AI moderation and using REAL USERS as TEST DUMMIES is NOT OKAY. I had my account falsely accused of CSE and banned immediately after the appeal. How can a company this big let an AI RUIN its platform. Thousands of users who enjoy the app are being SLAPPED in the face and we can’t do anything back because THEY HAVE NO REAL HUMAN SUPPORT. HOW CAN A COMPANY HAVE NO HUMAN CUSTOMER SERVICE. HOW LAZY AND GREEDY DO YOU HAVE TO BE META.

Date of experience: July 1, 2025

AB
1 out of 5 stars

My account has been locked for three weeks without explanation

My account has been locked for three weeks now with no one wanting to help, there is no dedicated support team to help with any problems I may have. This app is being ruined.

Date of experience: July 1, 2025

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