Excellent
I order my second helmet from here. Fast delivery, good cominication through email. Very happy. It come in perfect condition. Thank you
4.3
Great
423 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Infinity Motorcycles receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Steve at the Berinsfield store was so…
Steve at the Berinsfield store was so helpful and knowledgeable regarding a helmet and trousers we purchased. First time visiting will certainly be back. Highly recommend. Thanks again Steve.
Popped into infinity motorcycle…
Popped into infinity motorcycle southampton to get a lid sorted for myself. On my first visit Ben was super helpful helping me find a lid that fitted me and in a range of different budgets. I was not pressured to make a purchase that day. Went back a week later and this time dealt with Steve who was also fantastic mentioned Ben had helped me the week previous and I've made my decision on the lid I wanted. Steve also took his time in helping me with gloves which I also bought. He patiently helped me with some jackets which I will return again soon for. I felt very welcomed at infinity and was very well informed with a wealth of knowledge from the guys about gear. They will be my go to motorcycle store as I have trust in them. Thanks guys see you all again soon.
Great company to deal with
Great company to deal with. I bought boots and helmet online, both arrived very quickly shame they were tight so sent them back easy and quick. A couple of days later next size up arrived very fast and efficient. From order to my house with a second delivery with the right size was 7 days. I will definitely recommend to my friends and I'll be a customer again in the future. Thanks Mike 👍
Company details
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Website
www.infinitymotorcycles.com
All reviews
423 total • Write a review
Showing 31 - 40 of 419 reviews
MS
Absolutely brilliant
Absolutely excellent place to purchase items for items for bikers, have ordered twice and have been extremely happy with my purchases and would highly recommend infinity motorcycles to anyone
Date of experience: February 21, 2025
MG
Hiplock DX1000
Nothing but superb the order of the item was at a super price. The dispatch was 2nd to none and received well within the time parameters. Contact from the company was superb and I would have no hesitation in purchasing from them again or recommending them to others top-notch well done guys.
Date of experience: February 12, 2025
MD
Infinity Motorcycles in York
Infinity Motorcycles in York - I brought a Sheoi Neotec 3 & Sena SRL3 headset at the NEC in November and quickly found it to be faulty. Took it to Infinity in York today and they found the issue, replaced the speaker with one from a new headset and told me they would "sort it with Sena". Job done, no hassle or haggling. Not only did I get a brilliant deal on the helmet and headset at the NEC show, but the customer service, when things went wrong, was 100%. This is why i but my motorbike stuff from Infinity and not off the internet
Date of experience: February 4, 2025
Z
ZZR
US
Great Customer Service, great choice of products
The Berinsfield store, next to H Cafe just outside of Oxford is a small store but absolutely packed with clothing and accessories - we popped in to buy a Cardo Edge Duo set intercom, staff were very helpful as usual, and when we had an issue with one of the microphones they sorted it instantly with no fuss. This level of customer service is typical of our many visits to the store.
Date of experience: January 27, 2025
bw
Farnham Branch - Great Team
I recently purchased a helmet from Infinity Farnham. The staff were so welcoming and helpful taking care to customers fit my helmet and help me with other purchases. A great customer experience, thank you.
Date of experience: January 26, 2025
Jc
Ok unless you need to return/replace an item.
I purchased a pair of RST Paragon 6 Heated gloves from Infinity motorcycles as my usual go to bike shop Sportsbike shop hadn't got my size. So the RST Paragon 6 Heated gloves failed in December. I sent them back to Infinity,who then sent them back to RST. I was then told a while later that I could have a replacement or credit ,I asked for a replacement,I was told they would be sent out to me ( 3rd Jan 25). On the 9th Jan I'd heard nothing,so I contacted them,only to be told they were now OOS and discontinued! So how long would it have been before I'd be informed of this if I hadn't got back in touch with them? The gloves were in stock on the 3rd January when I said I wanted a replacement,but apparently they went OOS, so why wasn't this chased up??? The weather is currently freezing and I'd explained how important the heated gloves were to me because of my arthritis & Raynaud's in my hands. If your job is to manage returns then you should manage them effectively and not leave your customers in the land of nowhere and having to chase the returns/replacements themselves. I was unsure using another company at the point of my initial purchase, I should of listened to my gut feeling. I have since ordered new gloves from the Sportsbike shop today and they will be arriving tomorrow. When your hands are freezing cold to the point of pain and tears, hearing a " Sorry love" on the phone doesn't cut it. P.S.. In reply to your reply, you told me those gloves had been DISCONTINUED, so you couldn't get anymore. You never had a short delay in getting some more.....
Date of experience: January 9, 2025
AK
Recently purchased a quad lock car play…
Recently purchased a quad lock car play adaptor from infinity, great price and super fast delivery , can’t fault their service !
Date of experience: January 7, 2025
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