Excellent
I order my second helmet from here. Fast delivery, good cominication through email. Very happy. It come in perfect condition. Thank you
4.3
Great
423 reviews
5-star
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Review summary
Infinity Motorcycles receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Steve at the Berinsfield store was so…
Steve at the Berinsfield store was so helpful and knowledgeable regarding a helmet and trousers we purchased. First time visiting will certainly be back. Highly recommend. Thanks again Steve.
Popped into infinity motorcycle…
Popped into infinity motorcycle southampton to get a lid sorted for myself. On my first visit Ben was super helpful helping me find a lid that fitted me and in a range of different budgets. I was not pressured to make a purchase that day. Went back a week later and this time dealt with Steve who was also fantastic mentioned Ben had helped me the week previous and I've made my decision on the lid I wanted. Steve also took his time in helping me with gloves which I also bought. He patiently helped me with some jackets which I will return again soon for. I felt very welcomed at infinity and was very well informed with a wealth of knowledge from the guys about gear. They will be my go to motorcycle store as I have trust in them. Thanks guys see you all again soon.
Great company to deal with
Great company to deal with. I bought boots and helmet online, both arrived very quickly shame they were tight so sent them back easy and quick. A couple of days later next size up arrived very fast and efficient. From order to my house with a second delivery with the right size was 7 days. I will definitely recommend to my friends and I'll be a customer again in the future. Thanks Mike 👍
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Website
www.infinitymotorcycles.com
All reviews
423 total • Write a review
Showing 101 - 110 of 419 reviews
S
Susan
US
Infinity alway come up trumps for me.
Infinity alway come up trumps for me. I have now used them a couple of times and their customer service is a breath of fresh air. They are extremely helpful, cheery and polite with nothing to much trouble. I wanted a Arai helmet this week. Gave them a call . Did a deal at a great price and Helmet was with me 2 days later in North Scotland. These are my go to guys for bike gear.
Date of experience: December 23, 2023
D
Denzel
US
Lily did a great job finding the…
Lily did a great job finding the product I wanted, they didn't have the size helmet I needed inshore but she called and reserved me a helmet 15 minutes away and I went it got it. Also bought a new cardo which I'm extremely happy with her recommendation. Thanks Lily will see you soon
Date of experience: December 22, 2023
PB
Christchurch Store
The gift of any shop is having staff that understand what they are selling . You cannot buy experience no matter how much you pay them . So the Christchurch store i have been using from the days of old when it was Rays riders wear . Then a good friend of mine bought it Chris and now infinity own it . So i like to stick local and it just keeps getting better . Today got a new leather jacket and seem to always get a regular face that serves me Sam . If i owned infinity he is what i call top draw management i would want him to showcase people how to run a store . A perfect welcome without feeling uncomfortable gave me a great price with my voucher just brilliant beats all online shopping .
Date of experience: December 10, 2023
AA
Low quality, high value of money👎🏼
I bought an expensive Helmet (Scorpian) from them which has 3 years of warranty, after almost 6 months the helmet was ripped off from inside, including the pins and the shield without even any drop or hits. I asked for warranty, after taking almost 45 day's and keeping my helmet, they send it back and said these parts are out of our policy. This kinds of customer service is really unacceptable.
Date of experience: December 9, 2023
RO
I went to this shop and saw a jacket I…
I went to this shop and saw a jacket I wanted however not one one in my size. James ordered one for me which arrived next day before 10 a.m free delivery. Fits perfectly. What more could one ask. Many thanks.
Date of experience: December 6, 2023
vc
5 star service!
I popped in to a shop with strong mind with what helmet I want, unfortunately trying them out I was left disappointed. Luckily Infinity Motorcycles have a wide variety of other helmets and with Duncan's help and knowledge, after 1.5 hour we managed to find a helmet that suits me best and my needs. Cant praise the team enough, Duncan thanks again, person at the till was very friendly too and I managed to get a massive discount on the helmet, thanks to a Black Friday and the shop also matched the lowest price I could find on Internet. Also shop does a bonus scheme, so with my purchase I now have almost £10 for a next purchase and this is on top of the 30% discount I already had on a helmet. Anyway, I will be coming back for other things i need for my biking! Thanks Infinity Motorcycles team!
Date of experience: November 26, 2023
a
ams
US
The staff at Christchurch Infinity…
The staff at Christchurch Infinity Motorcycles have gone above and beyond to ensure that my experience, returning an item that had failed, was dealt with in a very professional manner. They invested a lot of their time to ensure that a difficult problem was resolved. I would like to especially thank Nathan, the manager, who always kept me informed and took the trouble to communicate both by email, phone and hard copy letter. 10/10
Date of experience: November 24, 2023
jw
Brilliant shop
Brilliant shop, Ryan and Lana were very helpful and knowledgeable. They kindly fitted a replacement cardo mic and pinlock for my sons helmet. Always friendly with a passion for motorcycling as they are riders themselves.
Date of experience: November 23, 2023
JW
Fantastic customer service from Ben…
Fantastic customer service from Ben instore! He gave such useful, knowledgeable advice on a product I was interested in. He's definitely a credit to the company, thankyou Ben!
Date of experience: November 12, 2023
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