Excellent
I order my second helmet from here. Fast delivery, good cominication through email. Very happy. It come in perfect condition. Thank you
4.3
Great
423 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Infinity Motorcycles receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
Steve at the Berinsfield store was so…
Steve at the Berinsfield store was so helpful and knowledgeable regarding a helmet and trousers we purchased. First time visiting will certainly be back. Highly recommend. Thanks again Steve.
Popped into infinity motorcycle…
Popped into infinity motorcycle southampton to get a lid sorted for myself. On my first visit Ben was super helpful helping me find a lid that fitted me and in a range of different budgets. I was not pressured to make a purchase that day. Went back a week later and this time dealt with Steve who was also fantastic mentioned Ben had helped me the week previous and I've made my decision on the lid I wanted. Steve also took his time in helping me with gloves which I also bought. He patiently helped me with some jackets which I will return again soon for. I felt very welcomed at infinity and was very well informed with a wealth of knowledge from the guys about gear. They will be my go to motorcycle store as I have trust in them. Thanks guys see you all again soon.
Great company to deal with
Great company to deal with. I bought boots and helmet online, both arrived very quickly shame they were tight so sent them back easy and quick. A couple of days later next size up arrived very fast and efficient. From order to my house with a second delivery with the right size was 7 days. I will definitely recommend to my friends and I'll be a customer again in the future. Thanks Mike 👍
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.infinitymotorcycles.com
All reviews
423 total • Write a review
Showing 91 - 100 of 419 reviews
P
Phil
US
My Unparalleled Experience with Brian at Infinity Motorcycles
From the moment I stepped into Infinity Motorcycles at Great Portland Street (as well as Holborn), it was clear that I had discovered a gem in the world of motorcycle gear and accessories. It's not just a shop; it's a haven for biking enthusiasts who seek the best products, backed by the highest level of customer service I've ever encountered. The team at Infinity Motorcycles isn't just knowledgeable; they are passionate riders themselves, offering insights and advice that only come from genuine experience. Their recommendations are honest and personalised, ensuring you leave with gear that's not just high-quality but perfectly suited to your needs and riding style. A special shoutout goes to Brian, a standout among an already impressive team. His expertise and patience in helping me select the right gear and helmet were nothing short of exceptional. Brian's recommendations were spot on, reflecting his deep understanding of what riders need for both safety and comfort on the road. It's clear that Infinity Motorcycles is immensely fortunate to have him. If I were in the business of recruiting for the motorcycle sector, he'd be my top pick without a second thought. The entire team at Great Portland Street exemplifies what it means to be customer-focused. Their commitment to excellence has not only earned my complete trust but has made me a loyal customer. In a world where true customer service can sometimes feel like a lost art, Infinity Motorcycles stands out as a beacon of what it should be. Whether you're a seasoned rider or new to the motorcycle world, you'll find an unmatched level of service and a team that's genuinely invested in your safety and satisfaction. Kudos to Brian and everyone at Infinity Motorcycles on Great Portland Street. You've set a new standard for what shopping for motorcycle clothing and accessories should be. To the owner of this business, ensure you take care of your staff! Your greatest asset (and USP) is your people! Thank you for an outstanding shopping experience—I can't wait to return for all my future biking needs.
Date of experience: February 8, 2024
MG
Yet another great experience @Infinity…
Yet another great experience @Infinity Camberley, Terry helping me chose my next Helmet, and Ryan changing over the comms set from my old helmet to the new one. Thanks Guys, see you soon.
Date of experience: January 30, 2024
DM
Popped into infinity Watford today great service! for…
Popped into infinity Watford today for some replacement pins for my pinlock visor. Young lad named Rue not only replaced them but did a quick service on my shoei neotec FOR FREE!! Very impressed with the shop and the staff. Will definitely be back.
Date of experience: January 16, 2024
C
Chris
US
Received a pair of RST boots for…
Received a pair of RST boots for Christmas a bit on the tight size 11 spoke to an advisor who recommended I went up a size , returned the boots Wednesday and received the replacement ones today Saturday excellent service and thank you very much they now for lovely
Date of experience: January 13, 2024
RL
Tom was awesome
Tom was awesome, professional, knowledgable and a great help. I’ll def be back to spend another small fortune 😊
Date of experience: January 13, 2024
D
Darren
US
Knowledgeable, Friendly & Helpful staff
Ordered some boots on line, I'm right between two sizes and normally size up, however this particular boot came up larger than expected. Rang in to Camberley & spoke with James he said they had the smaller size on the shelf so popped into the store and swapped over. Whilst over at the store I enquired about some helmets some James went through options & really knew the products 👍
Date of experience: January 9, 2024
MH
Mark Ham
US
Decent and friendly service
Decent and friendly service. Quite helpful and knowledgeable but.......for a business that offers click and collect, the refund process is a bit long winded. You won't get your money back on returned goods for several working days.
Date of experience: January 9, 2024
RM
Infinity Motorcycles,Glasgow - Excellent
I visited Infinity Motorcycles in Great Western Road,Glasgow today. I was served by a young lady who was extremely pleasant and helpful. The atmosphere in the shop was warm and welcoming which was different from my experience in this business last year. I viewed the vast selection of gloves and,eventually,chose a pair. When I went back to pay the young lady ( apologies for forgetting her name) checked the prices of the gloves online and reduced the price by £15. I was overwhelmed and will not go past this shop in future. Many thanks.
Date of experience: January 5, 2024
c
customer
US
Camberley is amazing
I live in Farnborough so I am spoilt for choice between a few bike shops in the area, however I now go straight to the Camberley branch of Infinity. Every time without fail I have been greeted with a smile and a person who genuinely wants to help you rather than push the top of the range / latest product (which happens in some of the closer stores). As a customer this is HUGE! I have been served by a number of different people and all the same helpful attitude. This is clothing, equipment and even website admin related enquiries. They have a good warehouse there so if you can't find it on the shop floor there's a good chance they have it in the back. A particular shout out to Tom yesterday, who spent ages looking up and sourcing a jacket for me. Nothing was too much trouble and exactly the service that keeps me coming back to Camberley.
Date of experience: December 29, 2023
KB
Just Superb
Absolutely the best customer service I have ever encountered. Did me a fantastic price on my jacket and in 2 days I was wearing it. How fast is that. It was the same story when I bought another jacket a few weeks earlier. Going to buy the trousers to match in the new year won't be going anywhere else but Infinity. Thank you all so much...
Date of experience: December 24, 2023
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.