Review summary

Impact Utilities Limited is exceptionally well-rated by customers. Customers particularly appreciate professional and service.

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Based on reviews, created with AI

See what reviewers are saying

R
A good team effort …

The team arrived on-time, quickly assessed the job and got to work. The job was particularly difficult due to adverse weather and very hard ground. These problems were overcome with the minimum of disruption and the worksite was left clean and tidy. The quality of completed work was excellent and we now have greatly improved water pressure.

Unfortunately the team could not help…

Unfortunately the team could not help me with my water leak issues. However, they were punctual, gave me excellent advice to solve my issues, and the support from Angie in the office was first class.

AL
House water supply pipe leaking under…

House water supply pipe leaking under drive, requires urgent attention, Didn't even bother to reply to my inquiry. This is not fake. Made inquiry on company website.

P
Perfect job

Faultless work from the team of Sam, Danny and Tom. Arrived at 8, dug 5 deep holes in garden and patio, installed new mains water pipe, connected it to the stopcock inside, filled in all the holes, and left by 2. And you could hardly tell they'd been. Very polite and kept me fully informed of the progress. Would definitely recommend them.

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All reviews

220 total β€’ Write a review

Showing 81 - 90 of 216 reviews
MB
5 out of 5 stars

Ross and Jack did an amazing job.

Ross and Jack did an amazing job.

Date of experience: January 28, 2019

LC
5 out of 5 stars

Just wanted to thank Ross and Jack for…

Just wanted to thank Ross and Jack for their work today. They were very friendly and upon arrival got straight to work. They did a great job with no mess installing new gas pipes in our garden. We are very gratefull and now have heating, hot water and cooking facilities back up and running and would definitely recommend.

Date of experience: January 25, 2019

MP
5 out of 5 stars

Excellent advice and service

Ross and Jake provided first class advice and went above and beyond to help us with the job. A really excellent service that I would recommend to all.

Date of experience: January 25, 2019

A

Ayo

US

5 out of 5 stars

Awesome job Sam and Tom…

Very pleased with the work Sam and Tom did! They found the section of the water pipe that was leaking and repaired it. They were patient, friendly and polite. Cleared up well too! Awesome job! Thanks!

Date of experience: January 18, 2019

HW
5 out of 5 stars

Excellent thanks

Was very please with the people who replace my water pipe to my holesaler, great work Ross and Brandon excellent thanks

Date of experience: November 28, 2018

RS
5 out of 5 stars

Ross and Brandon did a lovely job…

Ross and Brandon did a lovely job exchanging our existing water pipe for a new plastic one 5 stars

Date of experience: November 26, 2018

GR
5 out of 5 stars

New gas pipe

Ross Tom and Sam laid a new gas pipe for us on a freezing cold November day and were cheerful friendly and efficient and cleared up amazingly well.

Date of experience: November 26, 2018

LC
5 out of 5 stars

Top team!

After being delayed on their previous job, Stuart and Kris arrived on site later than expected to install an lpg tank and pipe to house. They went to extra mile to get the job completed even though the weather was against them and working in the dark! They didn’t complain once but worked tirelessly and professionally until the job was done. Highly recommended!!!

Date of experience: November 19, 2018

BF
5 out of 5 stars

very pleased with the work they done

very pleased with the work they done , polite and clean and tidy thank you

Date of experience: November 15, 2018

SC
5 out of 5 stars

Kris and Stuart laid a new gas pipe…

Kris and Stuart laid a new gas pipe today, couldn't ask for better people. Great work, honestly the tidiest workmen we've ever had, garden as tidy as it was before. Highly recommend!

Date of experience: November 14, 2018

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