Impact Utilities Limited is exceptionally well-rated by customers. Customers particularly appreciate professional and service.
The team arrived on-time, quickly assessed the job and got to work. The job was particularly difficult due to adverse weather and very hard ground. These problems were overcome with the minimum of disruption and the worksite was left clean and tidy. The quality of completed work was excellent and we now have greatly improved water pressure.
Unfortunately the team could not help me with my water leak issues. However, they were punctual, gave me excellent advice to solve my issues, and the support from Angie in the office was first class.
House water supply pipe leaking under drive, requires urgent attention, Didn't even bother to reply to my inquiry. This is not fake. Made inquiry on company website.
Faultless work from the team of Sam, Danny and Tom. Arrived at 8, dug 5 deep holes in garden and patio, installed new mains water pipe, connected it to the stopcock inside, filled in all the holes, and left by 2. And you could hardly tell they'd been. Very polite and kept me fully informed of the progress. Would definitely recommend them.
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www.impactu.co.uk220 total • Write a review
Impact Utilities replaced our water mains pipe and did an excellent job with super fast quotation (within 2 hours of site visit), very fast response to customer queries and great execution of the job: on time and efficient. I would definitely recommend this company to someone else.
Date of experience: August 18, 2015
US
Used this company, it's the first time we have tried molling rather than digging, great company to deal with very helpful from office side,to on site operatives will definitely use company again
Date of experience: June 12, 2015
Superb customer care, service and reliability. They worked efficiently and left the area clean once finished. All staff dealt with were friendly and professional. Absolutely recommend.
Date of experience: June 12, 2015
Impact utilities were great to work with from start to finish; found you online, called you and was offered an on site visit the same week, followed by a quote by e-mail the very same day, called you back to book and was given a date to complete works the same week! Wow amazing service compared to another company I called, left several messages but no response until after I'd had the work done by Impact Utilities! The only down side if any was that the other company gave a 20 year guarantee compared to your 10 year one. Thank you Impact for a great experience.
Date of experience: June 12, 2015
These guys replaced my lead supply pipe. They were very efficient and did a great job for a reasonable price. I would use them again.
Date of experience: June 12, 2015
Great team of guys, came and replaced my main water pipe in about 3 hours. Very polite, left no mess, and all at a good price, what more can you ask for. Thanks Impactu
Date of experience: June 12, 2015
