Impact Utilities Limited is exceptionally well-rated by customers. Customers particularly appreciate professional and service.
The team arrived on-time, quickly assessed the job and got to work. The job was particularly difficult due to adverse weather and very hard ground. These problems were overcome with the minimum of disruption and the worksite was left clean and tidy. The quality of completed work was excellent and we now have greatly improved water pressure.
Unfortunately the team could not help me with my water leak issues. However, they were punctual, gave me excellent advice to solve my issues, and the support from Angie in the office was first class.
House water supply pipe leaking under drive, requires urgent attention, Didn't even bother to reply to my inquiry. This is not fake. Made inquiry on company website.
Faultless work from the team of Sam, Danny and Tom. Arrived at 8, dug 5 deep holes in garden and patio, installed new mains water pipe, connected it to the stopcock inside, filled in all the holes, and left by 2. And you could hardly tell they'd been. Very polite and kept me fully informed of the progress. Would definitely recommend them.
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www.impactu.co.uk220 total • Write a review
US
Quick response from Impact Utilities when I contacted them after noticing a lot of water on the driveway and ascertained that it was a leak from the water mains pipe under the drive. After accepting the fair quotation, the job was promptly booked in and Ross and Luke did a very efficient job in very hot weather replacing the old water mains pipe with a new one (using a ‘mole bore’ in 3 places) as well as fitting a new stopcock inside the house. The paving stones were all put back in place afterwards, and the works are guaranteed for 25 years and Water Board certified.
Date of experience: July 26, 2019
Really superb piece of work from Ross and Luke replacing my water supply pipe. Very neat work and cleaned up excellently after themselves.
Date of experience: July 18, 2019
Having a water leak on my property and losing one litre every four seconds – I was incredibly impressed by the speed and efficiency of both Ross and Luke in fixing the leak. Both are very professional, have a keen eye for detail and making good. Very impressed and would highly recommend them and the firm.
Date of experience: July 16, 2019
Ross & Luke were great, really friendly and efficient. Thanks Guys.
Date of experience: April 18, 2019
US
After finding out we had a mains water leak between meter and our stopcock which was located in the centre of the house the panic set in as we have only recently renovated most of the downstairs where the mains runs into the house . The thought of concrete having to be dug up the panic set in. Luckerly we came up with a solution to lay a new pipe to a more suitable location. I had the pleasure of Ross and Jack to do the work. They were bang on time and very polite, were happy for me to be nosey as I was interested in how they did it etc. They explained what they were doing and took boots off when came into the house. They put everything back as they found it and were done at a good pace. Would recommend and use again for anything of this sort of nature.
Date of experience: April 10, 2019
Polite, helpful, explained the job and got on with it. Ross and Jack were very efficient
Date of experience: April 2, 2019
Jack and Ross were lovely, they listened to everything I had to say, were very professional and didn't leave a mess. I would recommend them to anyone.
Date of experience: March 27, 2019
Ross & Jack arrived early and sorted out the issue within an hour. No faffying around making work for themselves. Very friendly and provided loads of information about the issue.
Date of experience: March 21, 2019
Sam and the team did a great job. After being badly let down by another local company Impact Utilities kept to their promises from start to finish. We had the quote within the hour following Sam's onsite assessment and on the day of the job the team showed up promptly and did an excellent job. We should have gone to Impact Utilities first...
Date of experience: March 12, 2019
Ross and Jack were great. They worked hard and they worked quickly and neatly. They clearly knew what they were doing. An unforeseen problem with our pipework was discovered with good humour and they worked out quickly what needed to be done.
Date of experience: February 7, 2019
