Review summary

Impact Utilities Limited is exceptionally well-rated by customers. Customers particularly appreciate professional and service.

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Based on reviews, created with AI

See what reviewers are saying

R
A good team effort …

The team arrived on-time, quickly assessed the job and got to work. The job was particularly difficult due to adverse weather and very hard ground. These problems were overcome with the minimum of disruption and the worksite was left clean and tidy. The quality of completed work was excellent and we now have greatly improved water pressure.

Unfortunately the team could not help…

Unfortunately the team could not help me with my water leak issues. However, they were punctual, gave me excellent advice to solve my issues, and the support from Angie in the office was first class.

AL
House water supply pipe leaking under…

House water supply pipe leaking under drive, requires urgent attention, Didn't even bother to reply to my inquiry. This is not fake. Made inquiry on company website.

P
Perfect job

Faultless work from the team of Sam, Danny and Tom. Arrived at 8, dug 5 deep holes in garden and patio, installed new mains water pipe, connected it to the stopcock inside, filled in all the holes, and left by 2. And you could hardly tell they'd been. Very polite and kept me fully informed of the progress. Would definitely recommend them.

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All reviews

220 total β€’ Write a review

Showing 91 - 100 of 216 reviews
LB
5 out of 5 stars

Kris and Stuart laid a new gas pipe to…

Kris and Stuart laid a new gas pipe to my house. They arrived nice and early and got the job done in a very professional way. Path, drive and lawn all put back so you could not see where they had been and no mess left behind. Great job!

Date of experience: November 2, 2018

R

Reg

US

5 out of 5 stars

New water pipie

Ross and Brandon installed new water pipe,very polite and courteous. Good price,no hidden extras.Thanks.

Date of experience: November 2, 2018

OE
5 out of 5 stars

Stuart and kris renewed my gas supply…

Stuart and kris renewed my gas supply and was extremely pleased with the work they carried out, thank you

Date of experience: October 31, 2018

SB
5 out of 5 stars

Fantastic service

Fantastic service by Kris and Stuart - connected our gas piping with minimal disruption and left the garden so tidy we couldn't even see where they had been! Very pleasant and courteous to deal with.

Date of experience: October 31, 2018

PH
5 out of 5 stars

Ross and Brandon did an excellent job…

Ross and Brandon did an excellent job renewing my water pipe feeding my house, and left everything neat and tidy.

Date of experience: October 29, 2018

PV
5 out of 5 stars

Stuart and Kris carried out the work…

Stuart and Kris carried out the work professionally and got over any problems encountered very well. They worked hard throughout.

Date of experience: October 26, 2018

KK
5 out of 5 stars

Excellent service!

I could not fault the two teams sent out by impact utilities to renew my calor gas pipes Every team member was polite and did their up most to keep my garden looking as it did when they first arrived! Ross Danny and Brandon did a great job and was a pleasure to have working at my property!

Date of experience: October 25, 2018

ST
5 out of 5 stars

Stuart and Kris put in a gas pipe.

Stuart and Kris put a gas pipe from the tank to the house over a crooked distance of 35 metres, under a concrete driveway, no mean feat! They were brilliant! They were very clean workers doing a very mucky job and they left everything ship-shape. They were pleasant and a pleasure to have on the property.

Date of experience: October 24, 2018

KP
5 out of 5 stars

Laid new water pipe.

Laid new water pipe. Was a little bit dubious initially as their quote was so much more competitive than other companies. Ross and Brandon were fantastic. Talked me through what they were doing and showed me all of the work they had done. You could bearly tell they had been. Really professional, friendly and polite guys.

Date of experience: October 22, 2018

SW
5 out of 5 stars

Had a great team of lads to lay the gas…

Had a great team of lads to lay the gas pipes I'm my garden very polite and clean would highly recommend them . Great work lads keep up the excellent work. Their names were Stuart and Kris.

Date of experience: October 18, 2018

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