Impact Utilities Limited is exceptionally well-rated by customers. Customers particularly appreciate professional and service.
The team arrived on-time, quickly assessed the job and got to work. The job was particularly difficult due to adverse weather and very hard ground. These problems were overcome with the minimum of disruption and the worksite was left clean and tidy. The quality of completed work was excellent and we now have greatly improved water pressure.
Unfortunately the team could not help me with my water leak issues. However, they were punctual, gave me excellent advice to solve my issues, and the support from Angie in the office was first class.
House water supply pipe leaking under drive, requires urgent attention, Didn't even bother to reply to my inquiry. This is not fake. Made inquiry on company website.
Faultless work from the team of Sam, Danny and Tom. Arrived at 8, dug 5 deep holes in garden and patio, installed new mains water pipe, connected it to the stopcock inside, filled in all the holes, and left by 2. And you could hardly tell they'd been. Very polite and kept me fully informed of the progress. Would definitely recommend them.
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www.impactu.co.uk220 total • Write a review
US
Stuart and Kris , came to install my Calor tank Base and run the pipes to the house, great couple of guys. work efficiently through the rain, left the site very clean even though it was a muddy environment. explained what and how they would be doing for me whilst they were there and what the next step where for me to do. a very good job done by a couple nice guys, thanks
Date of experience: November 14, 2019
US
Luke and Kris, were the two chaps who came to instal gas pipe. Firstly asked if I was aware of them coming, introduced themselves and got on with the job. This was not particularly easy with the ground in our area, but they persevered, probably took longer than normally would. They cleared up and made everything back to normal, thanked us for making drinks, were extremely pleasant, polite and friendly. This was a positive experience of the work man in the home.
Date of experience: November 8, 2019
Scout Hut installation. The team (Stuart, Kris and Luke) from impactu were great completing the groundwork and running the pipework for the gas tank. Very friendly guys, Completed the work very efficiently and were very helpful in their recommendations regarding the follow on activities.
Date of experience: November 8, 2019
This company are efficient very reliable turning up when they said & returning e.mails very promptly I would recommend them to anybody The crew were polite, got on with the job keeping us informed a long the way & left out property exactly how they found it Would never know they had been.
Date of experience: October 11, 2019
Ross and Luke came out to search and trace a pipe leak under concrete in my garage; having to move fitted cabinets in the process. Within 2 hours, the pipe had been found, cut, replaced, tested, floor repaired, and the cabinets refitted. Friendly, knowledgeable, good clean job. Highly recommended.
Date of experience: August 29, 2019
US
Ross, Kris and Luke were a very friendly, hard working and professional team who did a fine job. The only negative to their work was a poor clean up on the gravel driveway before they left. They did have a long trip back to base which may have accounted for this. A pity as I would have given them 5 stars
Date of experience: August 27, 2019
Excellent Job from Ross & Luke at Impact Utilities. Arrived on time, understood my requirements, friendly, cleaned up after themselves, did a great job and all priced competativley. Would happily recommend them to others
Date of experience: August 21, 2019
Both Ross and Luke were very much punctual in arriving at the the property and starting the work on time. They understood the requirements clearly and implemented the way i wanted the water mains to be inside the property. Cleaned the whole area where they worked nicely. Would definitely recommend them to anyone for water mains replacement.
Date of experience: August 2, 2019
Ross and Luke were friendly, efficient and pilot.
Date of experience: July 29, 2019
