Review summary

Impact Utilities Limited is exceptionally well-rated by customers. Customers particularly appreciate professional and service.

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Based on reviews, created with AI

See what reviewers are saying

R
A good team effort …

The team arrived on-time, quickly assessed the job and got to work. The job was particularly difficult due to adverse weather and very hard ground. These problems were overcome with the minimum of disruption and the worksite was left clean and tidy. The quality of completed work was excellent and we now have greatly improved water pressure.

Unfortunately the team could not help…

Unfortunately the team could not help me with my water leak issues. However, they were punctual, gave me excellent advice to solve my issues, and the support from Angie in the office was first class.

AL
House water supply pipe leaking under…

House water supply pipe leaking under drive, requires urgent attention, Didn't even bother to reply to my inquiry. This is not fake. Made inquiry on company website.

P
Perfect job

Faultless work from the team of Sam, Danny and Tom. Arrived at 8, dug 5 deep holes in garden and patio, installed new mains water pipe, connected it to the stopcock inside, filled in all the holes, and left by 2. And you could hardly tell they'd been. Very polite and kept me fully informed of the progress. Would definitely recommend them.

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All reviews

220 total β€’ Write a review

Showing 171 - 180 of 216 reviews
dk
5 out of 5 stars

Calor Gas pipe laying

Calor Gas pipe laying Ross, Kris and Matt of Impact Utilities were sent by Calor to renew the pipe from the tank to the house. I was dreading the disruption but by the end of the day you would never have known any works had taken place. They were so thoroughly clean efficient, tidy and polite I cannot recommend them highly enough.

Date of experience: February 8, 2018

JB
5 out of 5 stars

Fast efficient and respectful

We found your staff very friendly, worked quickly, efficiently and with due care to our property. Kris Ross and Matt were respectful and polite at all times and answered any questions in full detail without hesitation.

Date of experience: February 8, 2018

c
5 out of 5 stars

Colin & Danny were a so professional.

Colin & Danny were a joy to have solving our water issue. They were polite, kept us informed through out the job and left us without any signs that they had been here all day. What a credit to their Company.

Date of experience: February 8, 2018

L

Liz

US

5 out of 5 stars

Colin and Danny did a great job today …

Colin and Danny did a great job today at fixing our water leak which has been an issue for a while. They were very professional , got the job done and left everything very tidy, so would recommend

Date of experience: February 6, 2018

WH
5 out of 5 stars

Colin & Danny

Quick, polite, tidy and helpful! Zero fuss, can’t even tell they were here πŸ‘πŸ»

Date of experience: February 5, 2018

EL

E L

US

5 out of 5 stars

Colin and Danny were brilliant

Colin and Danny came to fix a water leak and were absolutely brilliant. Quick, helpful and cleared up after themselves. Highly recommend them.

Date of experience: January 26, 2018

i
5 out of 5 stars

An excellent job. Really recommend Craig and Tom...

Thank you Craig and Tom for a wonderful job. They worked in appalling weather, did a lovely neat job, cleared up amazingly well and were so helpful and good at explaining what they are doing. Highly recommended

Date of experience: January 25, 2018

BP
5 out of 5 stars

Great job by impact utilities

Colin and Danny did an excellent job in awful weather conditions. They explained everything and were extremely professional. We're friendly, helpful and tidied up after themselves. Would highly recommend them. Good comms from office too with Angela.

Date of experience: January 25, 2018

AE
5 out of 5 stars

What a refreshing change

What a refreshing change. Real professionals. Did their work, cleared up, couldn't even tell where they had buried pipes etc. Thank you Craig and Tom for neat, clean and tidy job. 100%

Date of experience: January 24, 2018

Ba
5 out of 5 stars

Colin and Danny

Colin and Danny did an excellent job under very difficult circumstances. We would highly recommend them.

Date of experience: January 19, 2018

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