Review summary

Impact Utilities Limited is exceptionally well-rated by customers. Customers particularly appreciate professional and service.

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Based on reviews, created with AI

See what reviewers are saying

R
A good team effort …

The team arrived on-time, quickly assessed the job and got to work. The job was particularly difficult due to adverse weather and very hard ground. These problems were overcome with the minimum of disruption and the worksite was left clean and tidy. The quality of completed work was excellent and we now have greatly improved water pressure.

Unfortunately the team could not help…

Unfortunately the team could not help me with my water leak issues. However, they were punctual, gave me excellent advice to solve my issues, and the support from Angie in the office was first class.

AL
House water supply pipe leaking under…

House water supply pipe leaking under drive, requires urgent attention, Didn't even bother to reply to my inquiry. This is not fake. Made inquiry on company website.

P
Perfect job

Faultless work from the team of Sam, Danny and Tom. Arrived at 8, dug 5 deep holes in garden and patio, installed new mains water pipe, connected it to the stopcock inside, filled in all the holes, and left by 2. And you could hardly tell they'd been. Very polite and kept me fully informed of the progress. Would definitely recommend them.

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All reviews

220 total β€’ Write a review

Showing 141 - 150 of 216 reviews
P
5 out of 5 stars

Excellent work

Lead pipe removed cleanly and efficiently by Colin and Danny. I'd be happy to recommend this company to anyone needing their lead pipe replaced.

Date of experience: June 12, 2018

a
5 out of 5 stars

An excellent job

An excellent job by Sam, Tom & Jay. Quick, polite and tidy. Very impressed as was the plumber. great comms from Angela, too.

Date of experience: June 7, 2018

GS
5 out of 5 stars

Colin and Danny

Colin and Danny , great couple of lads , grafted from the start and tidied up after themselves . Excellent and would recommend to anybody needing a new water supply pipe for their home. Angela was also a delight to deal with and communication was excellent.

Date of experience: May 29, 2018

CS
5 out of 5 stars

Colin and Danny-two nice young chaps…

Colin and Danny- two nice young chaps came and replaced piping for my calor gas from a very awkwardly positioned tank to my mobile home- the job was very well done and you wouldn't know they had been there, replaced everything just as it was.I am very pleased with the results.

Date of experience: May 25, 2018

MC
5 out of 5 stars

Kris and Ross came to replace pipework…

Kris and Ross came to replace pipework at my house,on behalf of Calor. They were polite, explained clearly what they intended to do and, carried out the job efficiently. Including clearing up any mess afterwards! Would recommend them, a good team and, excellent ambassadors for both organisations.

Date of experience: May 24, 2018

MP
5 out of 5 stars

Excellent service and advice

Colin and Danny really do know their stuff and were very quick to find the source of my kitchen water leak from their tests and so avoided digging up the floor. Colin's advice was invaluable to me in what was a rather awkward situation. IMPACTU will be my first choice in future.

Date of experience: May 17, 2018

CU
5 out of 5 stars

Fast job

I had my water main replaced by Colin and Danny. The job was very fast and tidy. They know what they are doing, very helpful and answered all my questions. Great guys, great company, would recommend 100%.

Date of experience: May 15, 2018

RL
5 out of 5 stars

Prompt, efficient, and informative

Colin and Danny arrived promptly, assessed the routing difficulties for the replacement gas pipe, and efficiently adjusted it through the shrubbery when needed. Good work for Calor - and in due course for us we expect!

Date of experience: May 11, 2018

Lr
5 out of 5 stars

Kris and Tom arrived to install a new…

Kris and Tom arrived to install a new propane tank. Very friendly guys who answered any questions we had. They installed the tank and cleaned up after the job was complete. Cannot fault the job they've completed. Great assets to the company. Thankyou.

Date of experience: May 10, 2018

TT
5 out of 5 stars

Superb company.

Colin and Danny came to sort out a leaking water main. Both very helpful, in fact couldn't do enough for us. Showed us where the leak was, fixed it, tested it and showed us the repair. Best of all they left the site clean and tidy. The only other comment I'd make is that Danny needs to learn to drink builders tea and not that milky crap disguised as tea!! Great lads, great firm, would absolutely recommend.

Date of experience: May 9, 2018

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