Review summary

Impact Utilities Limited is exceptionally well-rated by customers. Customers particularly appreciate professional and service.

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Based on reviews, created with AI

See what reviewers are saying

R
A good team effort …

The team arrived on-time, quickly assessed the job and got to work. The job was particularly difficult due to adverse weather and very hard ground. These problems were overcome with the minimum of disruption and the worksite was left clean and tidy. The quality of completed work was excellent and we now have greatly improved water pressure.

Unfortunately the team could not help…

Unfortunately the team could not help me with my water leak issues. However, they were punctual, gave me excellent advice to solve my issues, and the support from Angie in the office was first class.

AL
House water supply pipe leaking under…

House water supply pipe leaking under drive, requires urgent attention, Didn't even bother to reply to my inquiry. This is not fake. Made inquiry on company website.

P
Perfect job

Faultless work from the team of Sam, Danny and Tom. Arrived at 8, dug 5 deep holes in garden and patio, installed new mains water pipe, connected it to the stopcock inside, filled in all the holes, and left by 2. And you could hardly tell they'd been. Very polite and kept me fully informed of the progress. Would definitely recommend them.

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All reviews

220 total β€’ Write a review

Showing 131 - 140 of 216 reviews
R
5 out of 5 stars

Moling pipe replacement by Colin and Jay

Amazing job done by Colin and Jay with minimal inconvenience and maximal sipped. Really pleased with the job done.

Date of experience: July 6, 2018

sp
5 out of 5 stars

great job done by Ross Deano and Kris…

great job done by Ross Deano and Kris moling my new gas supply.clean tidy and friendly..

Date of experience: July 5, 2018

ST
5 out of 5 stars

Great work

Excellent service from first phone call to final clear up finding and then repairing leak in water main. Colin and Jay were professional and hardworking on a particularly hot day. Thanks guys.

Date of experience: July 4, 2018

JG
5 out of 5 stars

Highly recommended from start to…

Highly recommended from start to finish. Colin and Danny were crew members sent very professional clean, tidy and polite. thank you IMPACT UTILITIES

Date of experience: July 2, 2018

ih
5 out of 5 stars

Ross and Kris installed our new gas…

Ross and Kris installed our new gas tank today and did a fantastic job. thanks

Date of experience: June 29, 2018

CW
5 out of 5 stars

Great work - thank you

Colin and Jay repaired a leak in our mains water supply today. They were pleasant, hardworking (and it was very warm !) and knew what they were doing. They fixed the problem and replaced the cobble stones accurately. We were really pleased with the quality of their work. Can thoroughly recommend Impact. Chris W

Date of experience: June 25, 2018

RC
5 out of 5 stars

Great Service

Colin and Jamie repaired a leak on our water main today. They were courteous, efficient, tidy and very hard working. With staff like this I can only recommend the company most highly

Date of experience: June 19, 2018

RR
5 out of 5 stars

Excellent Service replacing incoming water main

Work carried out by Colin & Danny, on time, done well, premises left clean and tidy, would recommend them for future work you may require.

Date of experience: June 15, 2018

JH
5 out of 5 stars

Great job, well done! Thankyou

Just wanted to leave feedback for our job today. Sam, Jay and Dean arrived on time and were extremely considerate and diligent in their work. They did a great job in super quick time and cleared site very well. Couldn't praise them highly enough! Running a construction company, I have high standards and expectations of service and your company and staff exceeded these - how refreshing! Great job, well done, thankyou!

Date of experience: June 15, 2018

BS
5 out of 5 stars

Angela was great to deal with…

Angela was great to deal with organising and pricing. Sam, Colin, Ross & Jamie all did a great job in replacing my water mains. I am renovating an old property and Impact Utilities was defo one of the best contractors ive had in. Pleasure to deal with.

Date of experience: June 13, 2018

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