Review summary

Impact Utilities Limited is exceptionally well-rated by customers. Customers particularly appreciate professional and service.

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Based on reviews, created with AI

See what reviewers are saying

R
A good team effort …

The team arrived on-time, quickly assessed the job and got to work. The job was particularly difficult due to adverse weather and very hard ground. These problems were overcome with the minimum of disruption and the worksite was left clean and tidy. The quality of completed work was excellent and we now have greatly improved water pressure.

Unfortunately the team could not help…

Unfortunately the team could not help me with my water leak issues. However, they were punctual, gave me excellent advice to solve my issues, and the support from Angie in the office was first class.

AL
House water supply pipe leaking under…

House water supply pipe leaking under drive, requires urgent attention, Didn't even bother to reply to my inquiry. This is not fake. Made inquiry on company website.

P
Perfect job

Faultless work from the team of Sam, Danny and Tom. Arrived at 8, dug 5 deep holes in garden and patio, installed new mains water pipe, connected it to the stopcock inside, filled in all the holes, and left by 2. And you could hardly tell they'd been. Very polite and kept me fully informed of the progress. Would definitely recommend them.

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All reviews

220 total β€’ Write a review

Showing 111 - 120 of 216 reviews
C
5 out of 5 stars

Excellent job

Impactu arrived on time, Stuart and Kris worked very professionally and discussed the whole job with me at every stage. Stuart and Kris completed a great job and quicker then expected.

Date of experience: September 10, 2018

AL
5 out of 5 stars

5 Star Team!!

I would have no problems recommending Stuart, Kris and Dean. The guys were fantastic, a pleasure to deal with. They installed new gas pipes for a Calor gas tank. The guys worked professionally, I had no concerns about leaving them alone whilst I had to go to work. They left the garden spotless! Thanks guys for doing such a great job.

Date of experience: September 6, 2018

R
5 out of 5 stars

We had our Calor gas underground pipe…

We had our Calor gas underground pipe renewed. Kris and Stuart arrived on schedule and completed the work professionally and with good humour. The garden was left in very good condition considering the problems they had to overcome.

Date of experience: September 4, 2018

LW
5 out of 5 stars

Thanks to the team

Thanks to the team, Ross, Kris and Danny, who did a superb job putting in a new supply pipe. They were cheerful and polite and you'd never know they'd been, apart from the fact that the drive looks slightly cleaner and the concrete slightly smoother!

Date of experience: August 30, 2018

Mp
5 out of 5 stars

Superb!!

I'm not normally one for leaving reviews but after Ross and Kris came to renew our calor gas supply I simply couldn't not!! We were astounded by the determination that these guys had to complete the job and also the great level of care they took to make sure our garden was left exactly as they had found it!! They were polite, professional and simply a pleasure to have working at our house!

Date of experience: August 15, 2018

FI
5 out of 5 stars

Craig and Chris were excellent

Craig and Chris were excellent. Arrived on time, were courteous and just got on with the job in hand. Also left the site as they found it. Thanks to both of you. Flozz & Nikki

Date of experience: August 13, 2018

T
5 out of 5 stars

Ross and Kris

Ross and Kris came to my property today and from start to finish they were both extremely polite and helpful even when talking to my little boy they were extra friendly. The work was done to a brilliant standard and they made sure everything was tidy and clean before they left.

Date of experience: August 8, 2018

Kl
5 out of 5 stars

Gas pipe renewal

Ross and Kris came to renew my pipe work from the tank to the house which was no easy task in such hot weather conditions they were polite and courteous from the moment they arrived and explained thoroughly what the work entailed. when they had finished my garden was left spotlessy clean as if they hadn’t been there at all After the service I received from Ross and Kris I highly recommend their company.

Date of experience: August 2, 2018

KM
5 out of 5 stars

Gas pipework installation carried out…

Gas pipework installation carried out by Ross and Kris Highly recommended particularly crew members Ross and Kris. Great guys - friendly, polite, efficient, hard-working and happy to explain all works carried out. They left the site clean and tidy. Very pleased.

Date of experience: August 2, 2018

SJ
5 out of 5 stars

Colin, Jay, and Dean

Colin, Jay and Dean turned up exactly the time they said, and Colin had a good look at the problem and explained everything in great detail. They were all very professional and got straight on with replacing the water supply to my home. I would totally recommended these guys to carry out any repairs to your home. And when they left, everything was clean and tidy . Great job and very satisfied.

Date of experience: July 26, 2018

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