Review summary

Impact Utilities Limited is exceptionally well-rated by customers. Customers particularly appreciate professional and service.

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Based on reviews, created with AI

See what reviewers are saying

R
A good team effort …

The team arrived on-time, quickly assessed the job and got to work. The job was particularly difficult due to adverse weather and very hard ground. These problems were overcome with the minimum of disruption and the worksite was left clean and tidy. The quality of completed work was excellent and we now have greatly improved water pressure.

Unfortunately the team could not help…

Unfortunately the team could not help me with my water leak issues. However, they were punctual, gave me excellent advice to solve my issues, and the support from Angie in the office was first class.

AL
House water supply pipe leaking under…

House water supply pipe leaking under drive, requires urgent attention, Didn't even bother to reply to my inquiry. This is not fake. Made inquiry on company website.

P
Perfect job

Faultless work from the team of Sam, Danny and Tom. Arrived at 8, dug 5 deep holes in garden and patio, installed new mains water pipe, connected it to the stopcock inside, filled in all the holes, and left by 2. And you could hardly tell they'd been. Very polite and kept me fully informed of the progress. Would definitely recommend them.

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All reviews

220 total β€’ Write a review

Showing 101 - 110 of 216 reviews
JC
5 out of 5 stars

Laid new gas pipes in garden

Laid new gas pipes in garden. Quick efficient and very neat, couldnt even tell they had dug the garden up.

Date of experience: October 17, 2018

ML
5 out of 5 stars

Gas Pipes laid in Garden

Just some very positive feedback on the team who inserted about 170 feet of gas pipes for us yesterday. They were extremely polite and efficient. All holes in the garden/lawn covered and excellent work! Thanks to Ross, Kris, Sam, Tom, Danny, Dean & Brandon

Date of experience: October 10, 2018

AT
5 out of 5 stars

Kris,Dean and Brandon did a great job

Kris,Dean and Brandon did a great job. Thank you!

Date of experience: October 2, 2018

AB
5 out of 5 stars

Kris and Dean did a great job…

Kris and Dean did a great job installing my new LPG tank. Couldn't fault the work. Thanks

Date of experience: September 28, 2018

k
5 out of 5 stars

kris and dean done a great job running…

kris and dean done a great job running pipe work etc for my new calor tank they were very polite and helpful.

Date of experience: September 27, 2018

JR
5 out of 5 stars

Mrs. J Richardson

Stuart & Kris. Did a great job relaying pipes to gas tank. Left it neat & tidy. It was not without problems. They coped well and were very polite. Mrs J. Richardson

Date of experience: September 23, 2018

C
5 out of 5 stars

Great team!

Great team! Ross King and Brandon worked on our very tricky mains pipe leak and left it looking good as new. Friendly, careful and quick, they did a great job.

Date of experience: September 20, 2018

D
5 out of 5 stars

Great job by Ross and Brandon

Great job by Ross and Brandon, quick, clean and very friendly, fixed in one morning what I thought was going to be days of digging!

Date of experience: September 19, 2018

MA
5 out of 5 stars

Lovely job by Kris and Stuart

Lovely job by Kris and Stuart, punctual, polite, friendly and left the site neat and tidy. Thanks again.

Date of experience: September 17, 2018

JP
5 out of 5 stars

impactu

Installed gas tank and pipes. Stuart and Kris were right on time very polite, informative and helpful! They dealt with tank delivery and other matters in my absence and did a brilliant job in very little time. Great team-excellent service!

Date of experience: September 17, 2018

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