Review summary

IMO Car Wash has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

See what reviewers are saying

A
Veraltet Bürstenwaschanlage- schlechte Reinigung

Bei der Wäsche gehen keine Insektenrückstände oder kleine Vogelkotstipser ab. Der Vorwäscher baut gleich Reklamationen vor und sagt, dass nicht alles weggewaschen wird. Hier stimmt Preiss-Leistung und Service gar nicht.

HC
Schmutzige Wäsche

Für Ceramix XTR Programm 20 € bezahlt. Auto ist nicht vernünftig sauber rausgekommen. Jeder Menge Flecken. Leider großer Enttäuschung. Weg geschmissene Geld .

MW
Super Service

Super Service, tolles Team, sehr nett, sofort wieder!

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Showing 181 - 190 of 996 reviews
SB
5 out of 5 stars

I take my car here regularly

I take my car here regularly, the staff are always friendly, I’m in and out in about 5 minutes and my cars always been spotless. I’m not sure what more you could expect honestly! Great service in my opinion.

Date of experience: May 8, 2025

AM
1 out of 5 stars

Bad experience. Not value for money

Have gone twice to the IMO car wash and the car comes out dirty. Tires still looking dusty and not washed. First time I paid for diamond package and thought that was the problem. The second time I paid for Ceramic package and it was a waste of money. I was very disappointed and think hand washing is better as it is thorough and leaves the car spotless.

Date of experience: May 7, 2025

H

Hm

US

1 out of 5 stars

absolute joke do not go there i went…

absolute joke do not go there i went there first time in my life as i usually go to a hand car wash. my driver side front alloy has been grinded really badly and alloy paint all chipped of the side. never again avoid at all cost

Date of experience: May 7, 2025

MB
5 out of 5 stars

Great Customer Service

Visited today, Vali as always greats every customer with a smile, is helpful and polite and makes the whole experience great 👍 Always come back there every time because of the great customer experience.

Date of experience: May 7, 2025

A
5 out of 5 stars

Visited the Chesterfield site and both…

Visited the Chesterfield site and both mine and my wife's car came out gleaming despite not being washed for ages. The staff were fantastic!

Date of experience: May 7, 2025

PR
1 out of 5 stars

Overcharged by £2.50

Overcharged by £2.50. Used card payment and didn’t realise until looked at account. Will not be back.

Date of experience: May 5, 2025

p
1 out of 5 stars

Ich bin äußerst unzufrieden mit der…

Ich bin äußerst unzufrieden mit der Dienstleistung dieser Autowaschanlage. Trotz eines kostenintensiven Waschprogramms war mein Fahrzeug nach der Reinigung noch deutlich verschmutzt. Auf meine Bitte um eine erneute Wäsche wurde vom Personal unfreundlich und bestimmt abgelehnt. Zudem hinterließ die Trocknung unerklärliche Schlieren auf dem Lack. Aus diesen Gründen kann ich diese Waschanlage keinesfalls weiterempfehlen

Date of experience: May 5, 2025

S
2 out of 5 stars

Achtung Nepp Preise nach gutdünken

Achtung, macht Preise wie es ihm gefällt. Gestern ist mein Mann mit seinem Auto durchgefahren, hat eine felgenwäsche bei 16 Euro bekommen. Heute bei mir geht die felgenwäsche nur bei 23,50 Euro. Nie mehr

Date of experience: May 5, 2025

JC
1 out of 5 stars

AVOID I worked at this car wash for one day

I worked at this car wash for one day, and that was more than enough. From the moment I arrived, the management was completely unprofessional and downright abusive. I was repeatedly sworn at and spoken to with total disrespect. At one point, one of the managers said, “Jack… Jake… whatever your name is, it should be joke because that’s what you are” – and this was less than four hours into my first day. Eventually, I had enough of the constant insults and said I was done. The manager’s response? “Good, grab your f-ing bag and f off.” Completely unacceptable behaviour, especially toward a new hire. If this is how they treat their staff, I dread to think how they treat customers’ vehicles. Avoid this place – don’t spend your money here, and definitely don’t even think about applying for a job. It’s toxic from the top down.

Date of experience: May 5, 2025

CB
5 out of 5 stars

At the car wash !!!

I use this car wash on a regular basis and I must say that the guys are always happy & smiling when I pull up …. They have a hard job day in day out in all weathers …. 👍🏻👍🏻👍🏻👍🏻

Date of experience: May 4, 2025

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