Review summary

iD Mobile has mixed reviews from customers. Customers particularly appreciate service and great value, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

D

DOMINGOS

5 out of 5 stars
Great Expiernce

Great Expiernce

WD

Wee Douglas

4 out of 5 stars
They do know their stuff

The agent was very helpful, honest and informative. Unfortunately I was unable to get my problem resolved, through no fault of the agent. I lost wi fi connection whilst trying to resolve why I was not receiving roaming data whilst in Iceland

VL

V Lewis

1 out of 5 stars
Major Drop Off Recently

Recently, my partner and I, both with iD have been unable to make or receive either calls or texts. People have tried to contact us and cannot get through. I can't call out. I've contacted customer service and they tell me I'm lying, but other customers are reporting the same issues. There's just no network. I'm paying for the ability to miss important phone calls. I'll be leaving iD as soon as I have time to organise a new contract.

NA

Nate Anthony Shilling

2 out of 5 stars
I.D Mobile Upfront Costs

When I first joined I.D Mobile over 8 years ago I found it to be very affordable,but recently it has gone down hill,the signal is terrible, frequent outages the phone I have on contract with them has now developed a pink line down one side of the screen so I tried to get another contract for a new phone and got turned down,I have 5 more months left on my existing contract stuck with a defective phone. Just had so much trouble with this network The upfront costs are now so high I've decided I won't be upgrading and will be changing my network provider... I do not recommend this mobile phone network.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

People also looked at

1 / 3
HR

Halfords Retail

www.halfords.com

2.348 out of 5 stars

2.3 (1000)

IC

International Card Services

www.icscards.nl

4.181 out of 5 stars

4.2 (1000)

FS

Fantastic Services

www.fantasticservices.com

4.755 out of 5 stars

4.8 (1000)

EH

ENGIE Home Services

www.engie-homeservices.fr

2.597 out of 5 stars

2.6 (1000)

All reviews

1,000 total • Write a review

Showing 221 - 230 of 996 reviews
Z

Zoe

US

4 out of 5 stars

Joining iD mobile

Joining iD mobile has been fine, the switch happened promptly and the phone and contract so far works well. There is a lot of emails sent from the company though which can be a little overwhelming.

Date of experience: July 15, 2025

DR
5 out of 5 stars

Have never had any problems with them…

Have never had any problems with them since being with them,always get emails from them regularly informing me of any updates or different types of plans available and letting me know when my next payment is due I cannot fault them

Date of experience: July 15, 2025

jw
3 out of 5 stars

Weak Signal

I find a lot of places I’m getting very weak signal strength, when my wife who is on EE is fine.

Date of experience: July 15, 2025

LF
2 out of 5 stars

I was currently with 3mobile changed to…

I was currently with 3mobile changed to ID as offered cheaper sim deals took 2 contracts out, it's been a nightmare no signal rubbish I can't make calls, people can't contact me.

Date of experience: July 15, 2025

LP
5 out of 5 stars

This provider is awesome

This provider is awesome, they offer affordable deals which is what we are all after at the end of the day. Very happy to be with them.

Date of experience: July 15, 2025

HS
5 out of 5 stars

5 STAR

Great prices. As good signal as any other network, in some cases better. Customer service is mainly online but I barely have to call them.

Date of experience: July 15, 2025

HW
4 out of 5 stars

useful feedback and lots of information…

useful feedback and lots of information with Lulama

Date of experience: July 15, 2025

P
5 out of 5 stars

The phone l bought is wonderful

The phone l bought is wonderful The company is superb

Date of experience: July 15, 2025

EW
5 out of 5 stars

Pleased I changed to ID

Pleased I changed to ID. It was easy to switch and i'm happy with the service.

Date of experience: July 15, 2025

H
5 out of 5 stars

Seems to work for me

Seems to work for me, early days, lets hope it continues.

Date of experience: July 15, 2025

Previous1•••222324•••100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.