Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

993 total β€’ Write a review

Showing 951 - 960 of 989 reviews
TS
5 out of 5 stars

ordered online straight forward

ordered online straight forward , I was kept well informed , goods arrived on time very helpful driver.

Date of experience: August 14, 2017

M
2 out of 5 stars

Didn't respond to my email

Didn't respond to my email. Order was wrong and I had to chase forcreadin why. Initial attitude of person I spoke with was terrible.

Date of experience: August 11, 2017

HF
5 out of 5 stars

Great customer service

Great customer service. Even came and collected my order of fence panels when I made a mistake in my order and got the wrong size. They came and swapped them within 2 days

Date of experience: August 10, 2017

E

ED

US

3 out of 5 stars

Failed to deliver on the agreed date …

Failed to deliver on the agreed date and did not notify me - v. inconvenient. Rescheduled and delivered ok.

Date of experience: August 8, 2017

CL
5 out of 5 stars

Great service thank you

Great service thank you

Date of experience: August 7, 2017

MP
5 out of 5 stars

I have had numerous deliveries from …

I have had numerous deliveries from Huws Gray and never had a problem,and the counter staff and driver is always helpful.

Date of experience: August 7, 2017

S

SRP

US

5 out of 5 stars

Wooden sleepers

Excellent service & products. I had a small problem with the delivery of the sleepers, however this was sorted out very quickly with one phone call to the local branch.

Date of experience: August 7, 2017

GG
5 out of 5 stars

Good quality products especially when …

Good quality products especially when compared to some other DIY chains at a competitive price along with friendly helpful staff.

Date of experience: August 7, 2017

ss
5 out of 5 stars

no problems :)

no problems :)

Date of experience: August 6, 2017

PE
5 out of 5 stars

Excellent product

Excellent product, arrived on time, no problems

Date of experience: August 6, 2017

Previous1β€’β€’β€’959697β€’β€’β€’99Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.