Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

Company details

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All reviews

993 total β€’ Write a review

Showing 941 - 950 of 989 reviews
jn
5 out of 5 stars

Goods came on time and person I spoke …

Goods came on time and person I spoke too when ordering very helpful and courteous

Date of experience: August 19, 2017

PW
5 out of 5 stars

I was very impressed with the service I …

I was very impressed with the service I received from the initial 'phone call to the delivery. I was kept informed all the way and wasn't made to feel that the questions I asked were silly and I wasn't dismissed because I was a woman. Thanks. Website not quite as straightforward as some but I got what I wanted and ordered so all good.

Date of experience: August 18, 2017

IB
5 out of 5 stars

Great service with a great product.

Great service with a great product.

Date of experience: August 18, 2017

l

lyn

US

5 out of 5 stars

Efficient

Simple to use and find what i wanted. Price was competative. Able to find out when my delivery was due and it arrived promptly. The truck was even able to unload palet of flags on to my drive exactly where required.

Date of experience: August 17, 2017

J
3 out of 5 stars

Delivery was a day late

Delivery was a day late

Date of experience: August 17, 2017

MB
5 out of 5 stars

Excellent communication and super …

Excellent communication and super speedy and convenient delivery!

Date of experience: August 17, 2017

P
5 out of 5 stars

Great service

Great service, helpful delivery driver, customer care how it should be!! I will be back!

Date of experience: August 16, 2017

M
4 out of 5 stars

ABCD

Decent service.

Date of experience: August 15, 2017

ik
5 out of 5 stars

the best

have used this company in the past & would recommend to anyone looking for 1st class service & reliability

Date of experience: August 14, 2017

VS
3 out of 5 stars

Delivery was quick

Delivery was quick , unfortunately the gravel we ordered wasn't the gravel that arrived. We queried this and were told they just deliver what is in stock.

Date of experience: August 14, 2017

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