Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

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All reviews

993 total β€’ Write a review

Showing 621 - 630 of 989 reviews
SW
5 out of 5 stars

always deliver

In previous orders and including this one, always deliver on time and schedule, helpful drivers and throughly good service

Date of experience: December 19, 2018

HE
5 out of 5 stars

quality goods and delivery as promised

quality goods and delivery as promised

Date of experience: December 17, 2018

pW
5 out of 5 stars

Good service and quick delivery

Good service and quick delivery. Online ordering was good very impressed

Date of experience: December 14, 2018

N
1 out of 5 stars

delivered the wrong size 125mm x 47mm x…

delivered the wrong size 125mm x 47mm x 3.6m after ordering on the web, 150mm was delivered which was unworkable whole weekend stuffed and project delayed. phone call from them would of been useful to state they didn't stock the wood i ordered.

Date of experience: December 13, 2018

GT
5 out of 5 stars

Quick dispatch of the goods and easy to…

Quick dispatch of the goods and easy to use website.

Date of experience: December 11, 2018

DW
5 out of 5 stars

Never had any problems with ordering or…

Never had any problems with ordering or receiving deliveries great staff nothing too much trouble. Drivers very good (no sorry exelent) had all building materials from you for grannie flat. Great people to deal with.

Date of experience: December 5, 2018

P
5 out of 5 stars

I would gladly recommend this company…

I would gladly recommend this company they were efficient friendly and have very competitive prices this is the first time I have used this company and wouldn't hesitate using them again.

Date of experience: December 4, 2018

PJ
5 out of 5 stars

Very good service

Very good service

Date of experience: November 29, 2018

MS
3 out of 5 stars

Ok .....in the end.

No comms regarding delivery and then order sent to wrong adress had to chase up. Sorted out quickly and ok in the end

Date of experience: November 28, 2018

SS
5 out of 5 stars

Came next day

Came next day, no problems at all. Reasonable prices too.

Date of experience: November 23, 2018

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