Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

Company details

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All reviews

993 total β€’ Write a review

Showing 611 - 620 of 989 reviews
DB
5 out of 5 stars

Speedy service and helpful driver when…

Speedy service and helpful driver when it came to unloading. Items delivered are good quality.

Date of experience: January 23, 2019

MS
5 out of 5 stars

Simply ordered and paid online on the…

Simply ordered and paid online on the Sunday,products delivered Tuesday morning. Excellent service

Date of experience: January 21, 2019

c
5 out of 5 stars

impressive service

delivery on time and driver very pleasant and helpful. bought before and will do so again

Date of experience: January 17, 2019

a
5 out of 5 stars

Excellent.would recommend this company…

Excellent.would recommend this company to anyone.fast delivery.

Date of experience: January 11, 2019

DM
5 out of 5 stars

Great service

I’ve used the online buy and deliver service twice and it’s been brilliant both times. Excellent service.

Date of experience: January 2, 2019

RM
1 out of 5 stars

They need to develop a web customer service policy.

Poor rating for website as no communication at all after order. I had to chase local branch. Branch delivered to wrong address but came out to pick up and redeliver to me. Somewhat of a farce.

Date of experience: January 1, 2019

Fp
5 out of 5 stars

Great

Good website, excellent fence panels, delivery on time and driver superb. Perfect!

Date of experience: December 25, 2018

RB
5 out of 5 stars

Fenced in

Ordered fence panels and concrete gravel boards, delivered within 48 hours on a pallet - placed precisely where needed. Spot on.

Date of experience: December 22, 2018

PC
5 out of 5 stars

Simple and easy transaction

Simple transaction, delivered as requested.

Date of experience: December 19, 2018

DH
5 out of 5 stars

Excellent service.…

Fencing panels delivered next day by very helpful driver,thank you.

Date of experience: December 19, 2018

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