Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

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All reviews

993 total β€’ Write a review

Showing 371 - 380 of 989 reviews
E
5 out of 5 stars

Brilliant service.

Brilliant service. Very impressed.

Date of experience: September 10, 2019

PD
3 out of 5 stars

Online more expensive than branch!!!

I ordered on line no one involved but was charged delivery only to find out that had I ordered in the local branch where staff would have been involve, either in person or on the phone, delivery would have been free.!!!!

Date of experience: September 9, 2019

SF
5 out of 5 stars

Good quality and prompt delivery

Good quality and prompt delivery

Date of experience: September 9, 2019

PT
5 out of 5 stars

Pato

Quick and easy to use and delivery to my home no problems at all

Date of experience: September 5, 2019

DF
5 out of 5 stars

Bought 5 oak doors from the St Helens…

Bought 5 oak doors from the St Helens branch, delivered on time delivery driver very helpful, unfortunately on unwrapping the doors I found 2 were faulty, I phoned the branch and the service I got was brilliant, I spoke to Johnathan who personally brought 2 replacement doors out, within the hour, you can't knock that for service. Thank you

Date of experience: September 5, 2019

MM
5 out of 5 stars

Straightforward sale

Straightforward sale. Ordered online, paid online and goods delivered within two days. No problems at all. Recommended.

Date of experience: September 4, 2019

PB
2 out of 5 stars

no updates received.

no updates received.

Date of experience: September 4, 2019

GG
5 out of 5 stars

Good quality topsoil

Received two large dumpy bags of great topsoil delivered speedily and efficiently. Offloaded very accurately due to on board lifting gear and helpful driver. The head gardener (wife) very pleased. Would order again. Many thanks

Date of experience: September 2, 2019

TB
1 out of 5 stars

Delivered to wrong address

Delivered to wrong address and someone has still not been in contact after I messaged about this

Date of experience: August 29, 2019

LW
5 out of 5 stars

Fantastic company take action quickly…

Fantastic company take action quickly and responsive best company I’ve ever used

Date of experience: August 28, 2019

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