Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

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All reviews

993 total β€’ Write a review

Showing 381 - 390 of 989 reviews
MH
5 out of 5 stars

Delivered on time

Delivered on time, exellent quality

Date of experience: August 28, 2019

db
5 out of 5 stars

Good service

Good service

Date of experience: August 27, 2019

CO
1 out of 5 stars

Huws gay as a company are usually very…

Huws gay as a company are usually very good but my experience with the Aintree branch was awful. They failed to arrive o. The day they said and instead arrived the following morning, knocked on the wrong house, rather than ring us to ask which house and to move our car they proceed to lift 2 to ne bags of gravel over a range rover and dump the bags so that our gates could not be closed, when a complaint was made to Aintree I was treated like rubbish and I emailed complaint to custo. Er services to which I have not even had a response.

Date of experience: August 27, 2019

sl
5 out of 5 stars

Very prompt

Very prompt, good communication and very helpful driver.

Date of experience: August 26, 2019

JB
5 out of 5 stars

I am sure that there are plenty of similar Merchants in Ruthin, but I would only use One. Huws Gray.They do exactly as it says on the tin !

I am sure that there are

Date of experience: August 22, 2019

GH
5 out of 5 stars

An excellent service

An excellent service. One part of my order, a length of wood was not in stock but I was given a longer piece at no extra cost. Delivery was made within the promised time.

Date of experience: August 22, 2019

C
4 out of 5 stars

Easy to order but no confirmation…

Easy to order but no confirmation email. Was told on confirmation of order i would get a call to arrange delivery but just turned up. Happy with the product

Date of experience: August 22, 2019

MM
5 out of 5 stars

Usually in stock with a speedy local…

Usually in stock with a speedy local delivery at a reasonable price - exactly what I need.

Date of experience: August 22, 2019

JF
5 out of 5 stars

Huws Gray delivers again

Easy ordering process, everything I needed in stock & quick delivery what more could you ask for

Date of experience: August 22, 2019

DF
5 out of 5 stars

Excellent service

Excellent service, from otder to delivery faultless.

Date of experience: August 22, 2019

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