Howards Estate Agents has mixed reviews from customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
This is a fantastic company when looking for rented accommodation. The whole team is super helpful. Mia especially was so helpful, calling me whenever a house became available, and emailing properties. Would definitely use this company again, should I need to.
Having a minor issue with rental documentation Lara responded quickly in a professional manner resolving the problem, as a landlord of 14 years the service is first class.
I was speaking to a lovely lady called ayesha who was so helpful and very professional regarding my housing needs I just want to say this firm is so good and everybody I spoke to were very nice. I would recommend this firm to all my friends especially ayesha thank you so much
Poor customer service. Left 3 messages ,been trying to speak to the Gorleston office for 3 hours!. I would not trust them to sell for me or manage a rental.
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www.howards.co.uk59 total • Write a review
Thanks to Daniel in Lowestoft branch transaction was excellent, Experience was good and easy, would recommend howardsLetting agents.Wishing you all At the Lowestoft branch, Good Christmas and A prosperous new year Q
Date of experience: December 22, 2022
Had a problem the boiler as no heating or hot water spoke to Strachen at Howards who got a engineer out and it was all sorted in less than 3 hours
Date of experience: December 17, 2022
Tyron Shelley was extremely helpful with information on properties that we enquired about. Good knowledge of the area and amenities. First class friendly service. Highly recommend.
Date of experience: December 14, 2022
US
They are estate agents. Don't believe a word of what they say. We had dealings with lowestoft branch and were basically taken for a ride and lied to about a reduction that never came. I have the emails!! We lost a great deal of money in a failed transaction.
Date of experience: October 4, 2022
US
Very poor, to get a phone call to say we were accepted for a house BEN the manager asked to fill out a survey which was happy to do ( we were excited ) I totally get the referral process. I get another call to say moving in date 8th August…..was waiting for contracts nothing nothing chased chased assured me it would be week commencing 1st they’d be on there….waited patiently Monday 8th arrived heard nothing called to ask what time we could collect keys…..BEN unfortunately I can’t get you in til the 15th….I don’t know where you got the 8th from ( totally lied to us ) never returned our calls very poor….called us a liar….apparently he was on holiday 🤔 never in the office when I called 🤔….finally after pleading we managed to get the keys at 5pm on the 8th. ALL I WILL SAY IS AVOID HOWARDS LIKE THE PLAGUE!!!! since then we’ve had problems…I was told by one lady…I can give you persimmons number it’s best you communicate with them….. NO LOVE ITS YOUR JOB!!!
Date of experience: August 19, 2022
Thanks to the awesome team at Howards for selling my home, especially Amy Lugo , who kept us fully informed at all times with all the steps involved and answered any questions that we had, great experience will highly recommend and use again in the future, "Well done Howards Lowestoft"
Date of experience: April 1, 2022
US
I would totally reccomend Howard's Estate Agents Lowestoft. Selling your house can be a stressful time, All the team there are extremely professional, and the team held our hand throughout the whole experience from start to finish. Amy kept us updated every week, and kept us in the loop throughout. THANK YOU TEAM HOWARDS YOU DEFINITELY DESERVE YOUR 5 ⭐( + ) REVIEW.
Date of experience: February 19, 2022
I would like to thank Abby of Great Yarmouth Howards. I have we-located from London, the help she have me from start to finish. Nothing was too much trouble. Thank you.
Date of experience: February 14, 2022
