Good communication
Good communication
4.3
Great
1,000 reviews
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Review summary
Home Telecom receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Pretty dogshit tbh
It was ok for the first few months, but then it required a network extender to work at the same efficiency. After that it was a massive fall in quality, it cannot work efficiently at any point in time anymore.
Liam was amazing
Liam was amazing, worked tirelessly to trouble shoot my issue and got my internet on line. He was patient and helpful 100% fantastic experience
Mia was very patient and helpful.
Mia was very patient and helpful.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.hometelecom.co.uk
All reviews
1,000 total β’ Write a review
Showing 41 - 50 of 996 reviews
SM
Efficient, polite and helpful
Ergin was very efficient, polite and helpful. He made the daunting task of sorting bills seem very manageable.
Date of experience: July 5, 2025
AM
Avoid!
Terrible company from customer service to shocking broadband, but oh no you must pay! Never use again, don't recommend at all!
Date of experience: July 4, 2025
SM
Internet
Jay brown was very helpful had good knowledge about your products
Date of experience: July 4, 2025
S
Salima
US
Hands down the best customer support experience Iβve ever had
I had the absolute pleasure of speaking with Magdalena. I had requested support with setting up utilities (internet, water, electricity), and she called me within 10 minutes β not just to answer questions, but to walk me through everything with kindness, clarity, and genuine care. Magdalena is a top-level professional: - Exceptionally polite, friendly, and knowledgeable - Took the time to make sure I understood every step - Answered all my questions without rushing - Made me feel valued, heard, and fully taken care of This kind of thoughtful, human-centered support is rare β not just in customer service, but in any customer-facing role. Magdalena clearly has a gift for people and a true commitment to helping others. Talents like hers are gold. Thank you again, Magdalena, for turning what couldβve been a stressful step into a calm, positive, and even joyful experience. Youβve set a new standard for what customer support should feel like.
Date of experience: July 4, 2025
SN
Amazing services
Amazing services, I spoke with Raj he was extremely helpful and took me through all the steps. He answered all my questions and reassured me about the whole process, he was very friendly and polite. thank you
Date of experience: July 4, 2025
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