Review summary

Home Telecom receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

KS
Pretty dogshit tbh

It was ok for the first few months, but then it required a network extender to work at the same efficiency. After that it was a massive fall in quality, it cannot work efficiently at any point in time anymore.

C
Liam was amazing

Liam was amazing, worked tirelessly to trouble shoot my issue and got my internet on line. He was patient and helpful 100% fantastic experience

Mia was very patient and helpful.

Mia was very patient and helpful.

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All reviews

1,000 total • Write a review

Showing 991 - 996 of 996 reviews
EM
1 out of 5 stars

A cowboy outfit robbing people blind

I had an installation on the 2nd of December. However, the broadband hasn’t worked. I’ve asked to cancel and now being charged an eye watering £316 because they claim I am past the 14 days cooling off period. A cowboy outfit that robs you blind for a lousy service

Date of experience: December 18, 2024

c
5 out of 5 stars

Jordan from vouch was quite possibly…

Jordan from vouch was quite possibly the best help I've ever had from a sales/assistance person over the phone. Would 100% recommend

Date of experience: December 17, 2024

cA
5 out of 5 stars

Great customer service and super helpful!

Had a phone call with Kebbis earlier today to help me set up my gas and broadband ect… he was lovely and supper helpful, this is my first time setting these services up and he was more than helpful and very patient with me, thanks again!

Date of experience: December 17, 2024

P
5 out of 5 stars

Very happy with the service i received

Very happy with the service i received. The lady was very helpful. Explained everything nice and clear. Thankyou very much.

Date of experience: December 17, 2024

C

CSJ

US

5 out of 5 stars

Brannon was very helpful and patient in…

Brannon was very helpful and patient in walking us through the information and set up process. We are from the US, so we appreciate the extra care.

Date of experience: December 17, 2024

ZB
5 out of 5 stars

Dave made it fun

Dave was very fun, he went through everything and explained it well, making what I thought would've been complicated quite easy and simple for a first-time renter. Very charismatic, he had a personality, felt like someone who enjoyed their job not someone who's just there to get money.

Date of experience: December 17, 2024

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