Good communication
Good communication
Home Telecom receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Good communication
It was ok for the first few months, but then it required a network extender to work at the same efficiency. After that it was a massive fall in quality, it cannot work efficiently at any point in time anymore.
Liam was amazing, worked tirelessly to trouble shoot my issue and got my internet on line. He was patient and helpful 100% fantastic experience
Mia was very patient and helpful.
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www.hometelecom.co.uk1,000 total • Write a review
Hash was very supportive and clear about the deal which was explained in clear terms, he took time to elucidate on each package, on what it covers and the price for it
Date of experience: July 9, 2025
Kevvis was great. Very helpful clear
Date of experience: July 9, 2025
Guy I spoke to didn’t baffle me with to much info; I required a cheaper deal he found me one
Date of experience: July 9, 2025
Cal was very helpful and thorough! He made everything very clear and easy
Date of experience: July 9, 2025
US
I was already a customer been with home telecom for 3 1/2 years, my internet went down only to find out that my contract had been cancelled and I now had to take out a new contract and also pay installation fee, which couldn’t be connected until the 22nd, the man that I spoke to couldn’t give me a reason why Not happy as I work from home a lot
Date of experience: July 8, 2025
The man Norbert was very polite and extremely helpful
Date of experience: July 8, 2025
quick response good service
Date of experience: July 8, 2025