Good communication
Good communication
4.3
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Home Telecom receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Pretty dogshit tbh
It was ok for the first few months, but then it required a network extender to work at the same efficiency. After that it was a massive fall in quality, it cannot work efficiently at any point in time anymore.
Liam was amazing
Liam was amazing, worked tirelessly to trouble shoot my issue and got my internet on line. He was patient and helpful 100% fantastic experience
Mia was very patient and helpful.
Mia was very patient and helpful.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.hometelecom.co.uk
All reviews
1,000 total • Write a review
Showing 161 - 170 of 996 reviews
JH
Was speaking to Sam who was informative…
Was speaking to Sam who was informative and helpful, good phone call thanks
Date of experience: June 5, 2025
c
customer
US
No consistency lost internet Saturday…
No consistency lost internet Saturday called Monday told fault called back Tuesday told account closed and had to open new account activation 11th email confirmation received Received another email after 5 o’clock with activation 16th called Wednesday told couldn’t give activation date as you hadn’t been informed by supplier 30 mins later email saying service connected and your good to go Thursday still no internet????
Date of experience: June 5, 2025
ML
Do not use this company
Do not use this company. Numerous issues, customer service is terrible. It's basically a scam company.
Date of experience: June 5, 2025
MB
Polite and helpful
Irritating security questions at the start - when neither party can be sure that the other is legitimate. Otherwise, the caller Sam was very polite and helpful.
Date of experience: June 4, 2025
DP
Full Fibre at last.
At last we are getting FTTP. Thanks to 'Grant' for getting things rolling and providing us with all the jargon free set up details, and not selling us a zillion Mbps set up which we don't need. Now looking forward to trouble free downloads, surfing, and watching. The engineer will be here soon yeah!
Date of experience: June 4, 2025
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