Review summary

Home Telecom receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

KS

Kai SC

2 out of 5 stars
Pretty dogshit tbh

It was ok for the first few months, but then it required a network extender to work at the same efficiency. After that it was a massive fall in quality, it cannot work efficiently at any point in time anymore.

C

Carly

5 out of 5 stars
Liam was amazing

Liam was amazing, worked tirelessly to trouble shoot my issue and got my internet on line. He was patient and helpful 100% fantastic experience

BO

Bemigho Okorodudu

5 out of 5 stars
Mia was very patient and helpful.

Mia was very patient and helpful.

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All reviews

1,000 total β€’ Write a review

Showing 141 - 150 of 996 reviews
G
5 out of 5 stars

Ajay was really helpful

Ajay was really helpful, and sorted me a really good deal.

Date of experience: June 12, 2025

c-
5 out of 5 stars

Jay Brown

The agent who spoke to me was very helpful and assisted me with all I needed. He is professional and very knowledgeable.

Date of experience: June 12, 2025

c
5 out of 5 stars

Very helpful transition

I had help from AJ to help me move my wifi to a different location and also get me on another wifi payment plan and he was very helpful and it all ran smoothly!

Date of experience: June 12, 2025

MA
5 out of 5 stars

Great customer service today from Home…

Great customer service today from Home Telecom with the broadband upgrade, person who I discussed the package was great, very knowledgeable, very professional and efficient

Date of experience: June 11, 2025

S
5 out of 5 stars

Jay was helpful and informative over…

Jay was helpful and informative over the phone

Date of experience: June 11, 2025

js
5 out of 5 stars

Fast, friendly and great communication

Fast, informative, not at all pushy. Answered lots of questions, speedy service. Great advice. 5/5

Date of experience: June 11, 2025

DR
5 out of 5 stars

Great and helpful

Great and helpful, really enjoyed the conversation Will!:)

Date of experience: June 11, 2025

c
5 out of 5 stars

It was great help from Jordan to select…

It was great help from Jordan to select suitable services for my internet packages. Well explained and friendly service. Thak you Jordan.

Date of experience: June 11, 2025

c
5 out of 5 stars

Will is very helpful and appreciated…

Will is very helpful and appreciated all his guidance with us.

Date of experience: June 11, 2025

WC
5 out of 5 stars

Friendly and approachable staff

Friendly and approachable staff

Date of experience: June 10, 2025

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