Review summary

Home Telecom receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

KS
Pretty dogshit tbh

It was ok for the first few months, but then it required a network extender to work at the same efficiency. After that it was a massive fall in quality, it cannot work efficiently at any point in time anymore.

C
Liam was amazing

Liam was amazing, worked tirelessly to trouble shoot my issue and got my internet on line. He was patient and helpful 100% fantastic experience

Mia was very patient and helpful.

Mia was very patient and helpful.

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All reviews

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Showing 111 - 120 of 996 reviews
H
5 out of 5 stars

Upgrade

Sam explained everything very well and was pleasant and very helpful

Date of experience: June 20, 2025

M
5 out of 5 stars

I spoke to member of your team

I spoke to member of your team, Panna, she was an absolute joy. My reason is because I am not confident in this world of technology, I always feel stupid as I don’t understand all the terms and all technical parts .Panna put me at ease and spoke simply so I was able to understand, Thank you Panna.

Date of experience: June 20, 2025

MJ
5 out of 5 stars

Awesome technical staff

Norbert was excellent. Very clear and patient

Date of experience: June 20, 2025

c
5 out of 5 stars

multi options clearly laid out

Clearly laid out information

Date of experience: June 19, 2025

CP
5 out of 5 stars

The lady I spoke to was polite & really…

The lady I spoke to was polite & really helpful, also apologised for the guy who didn’t do what he had said he would do. Always helpful just open reach not doing a proper repair

Date of experience: June 19, 2025

k
5 out of 5 stars

very clear explanation,very patient and…

very clear explanation,very patient and polite gentleman

Date of experience: June 19, 2025

MT
5 out of 5 stars

Excellent service

Excellent service. Everything was explained clear and precise. Never felt pressured or pushed towards the products. Very helpful.

Date of experience: June 18, 2025

C
5 out of 5 stars

Hassle Free Direct Debit change

Had a quick chat with George from HT, to change my direct debit to a new bank. Process was very smooth, quick and hassle free. Cheers to a very smooth customer service.

Date of experience: June 18, 2025

KG
5 out of 5 stars

It was great experience and I am happy…

It was great experience and I am happy with customer service staff who was Ajay Sakaria.

Date of experience: June 18, 2025

JV
5 out of 5 stars

Will was incredibly helpful and got…

Will was incredibly helpful and got everything set up for me in record time!!

Date of experience: June 18, 2025

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