Bought more as so useful to temporarily…
Bought more as so useful to temporarily keep my dogs out of part of my garden (newly turfed). Good price and fast delivery
3.2
Average
1,000 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
Home Done has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Ordered from online no problems
Ordered from online no problems, took a week to arrive but good communication with the company so no complaints and happy with the product( bathroom unit) so will be happy to use the company again as had never heard or used them.
Delivery wrong sofa and damaged
Sent wrong sofa with damage once you have your delivery your stuck with it, waste of money very poor company, sending wrong item damaged and going through PayPal it's up to me to put there mistake right by paying for the sofa to be shipped back so I can get a full refund and still be out of pocket.
Frustrating
Missing box for a bed then delivered on another day. Wrong size mattress also arrived, still trying to get a replacement sorted. Asked if I would consider the larger mattress despite it being too wide for the bed! Really?
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.homedone.co.uk
All reviews
1,000 total • Write a review
Showing 191 - 200 of 996 reviews
MS
Delivered the wrong sofas but damaged…
Delivered the wrong sofas but damaged as well. Trying to ask money for a return. Been arguing with these idiots for days can't get anywhere. So will get the bank involved and dispute the transaction if not your going to court. AVOID AT ALL COSTS
Date of experience: March 21, 2025
A
Alex
US
Id give zero stars if i could!!
Id give zero stars if i could!!! Absolutely unbelievable - I have never dealt with a company like it. Been passed from pillar to post, been lied to, been told I don't have any consumer rights, constantly kept speaking over me when ringing the company to find out where my item is. Had the phone put down on me. I ordered and paid for my item 2nd March and im yet to receive my item. This place needs shutting down, please do not buy from this company. It's more hassle than it's worth!
Date of experience: March 19, 2025
LY
The customer care people don’t know how…
The customer care people don’t know how to treat customers well. Since my product was not delivered in between the given time frame I just called them to ask any exact date to deliver my item, and they don’t know any update regarding the delivery at least they can give me an updte regarding my order status at that time. And he told me that I don’t know english and I don’t understand english. Is that how to corporate with customers? Very disappointed and very bad customer service.
Date of experience: March 18, 2025
C
Customer
US
I wanted a raised bed for the garden
I wanted a raised bed for the garden, as I can no longer bend or kneel. There was a huge range to choose from, and the one I selected was in green metal. There order came very quickly, exceedingly well packed, and was easy to assemble with quite clear instructions and spare bolts! Excellent service and excellent product.
Date of experience: March 18, 2025
MP
Easy ordering
Easy ordering. Fast delivery. Lovely garden swing very sturdy had no problems putting it up. Happy customer
Date of experience: March 16, 2025
AP
Terrible customer service
Terrible customer service Trying to return my item was a nightmare Took numerous phone calls and I still haven't received my refund or any communication regarding when I will .
Date of experience: March 16, 2025
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