Bought more as so useful to temporarily…
Bought more as so useful to temporarily keep my dogs out of part of my garden (newly turfed). Good price and fast delivery
3.2
Average
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Home Done has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Ordered from online no problems
Ordered from online no problems, took a week to arrive but good communication with the company so no complaints and happy with the product( bathroom unit) so will be happy to use the company again as had never heard or used them.
Delivery wrong sofa and damaged
Sent wrong sofa with damage once you have your delivery your stuck with it, waste of money very poor company, sending wrong item damaged and going through PayPal it's up to me to put there mistake right by paying for the sofa to be shipped back so I can get a full refund and still be out of pocket.
Frustrating
Missing box for a bed then delivered on another day. Wrong size mattress also arrived, still trying to get a replacement sorted. Asked if I would consider the larger mattress despite it being too wide for the bed! Really?
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.homedone.co.uk
All reviews
1,000 total • Write a review
Showing 991 - 996 of 996 reviews
LP
Response about returning item is still…
Response about returning item is still here as I am waiting for them to email me again after they said they'd email after further instructions
Date of experience: April 16, 2024
L
Lish
US
Great item
Great item. Easy to put together and simple. I bought a desktop raiser. The quality is awesome and it was straightforward to assemble. I really like it. My desk looks much better and the raiser matched my desk perfectly. Love it so much. Will definitely come back to buy more things.
Date of experience: April 16, 2024
K
Kevin
US
Be warned, shocking service if asking for a refund.
This is a terrible service, please beware. We purchased a bookshelf which was sent with different dimensions so asked for a refund. Since then they have sent delaying email after email, were pleased to offer a refund of £10 (we paid £84) and lastly sent an email saying the manager would get back with 24-48hrs (this was two weeks ago). We purchased it in January, now they just don't reply or when I called hung up. Appalling company and service. Happy to sell, very little chance of honouring your rights as a consumer.
Date of experience: April 15, 2024
SC
got a replacement
my greenhouse was broken when it arrived so i emailed right away i got a replacement but did take weeks to sort out but overall i am happy with my replacement
Date of experience: April 15, 2024
MJ
Some issues
There was no clear track and trace of parcel. I was told it would be delivered some days before it was but couldn't find any update on that. I had to take a penknife to two of the legs of the tables I bought because the holes were misaligned with the locking screw device.
Date of experience: April 15, 2024
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