Review summary

Home Done has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

H
Bought more as so useful to temporarily…

Bought more as so useful to temporarily keep my dogs out of part of my garden (newly turfed). Good price and fast delivery

Ordered from online no problems

Ordered from online no problems, took a week to arrive but good communication with the company so no complaints and happy with the product( bathroom unit) so will be happy to use the company again as had never heard or used them.

DD
Delivery wrong sofa and damaged

Sent wrong sofa with damage once you have your delivery your stuck with it, waste of money very poor company, sending wrong item damaged and going through PayPal it's up to me to put there mistake right by paying for the sofa to be shipped back so I can get a full refund and still be out of pocket.

M
Frustrating

Missing box for a bed then delivered on another day. Wrong size mattress also arrived, still trying to get a replacement sorted. Asked if I would consider the larger mattress despite it being too wide for the bed! Really?

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All reviews

1,000 total • Write a review

Showing 151 - 160 of 996 reviews
DD
5 out of 5 stars

Good all round company

Good selection of goods, well priced, prompt delivery

Date of experience: April 13, 2025

SP
5 out of 5 stars

Fantastic parrot travel cage

On searching through Google Home Done always came up with the best and lowest price and the added bonus of free delivery. My order of my parrot travel cage arrived quickly and very well packaged. Quite easy to assemble. Excellent quality and I'm rest assured my parrot can travel safely with me on my camping trips

Date of experience: April 12, 2025

LV
5 out of 5 stars

Great, Would use again

Efficient delivery. Order process was very smooth. Would use again.

Date of experience: April 11, 2025

c
5 out of 5 stars

The products arrived quickly

The products arrived quickly and we were kept upto date

Date of experience: April 11, 2025

J
1 out of 5 stars

Very disappointed with lack of customer…

Very disappointed with lack of customer service. My furniture arrived damaged two weeks ago and, after sending pictures as evidence, the matter is still unresolved. I wish that I’d researched reviews of Homedone before buying from them and don’t recommend.

Date of experience: April 9, 2025

ST
5 out of 5 stars

Excellent delivery and great products!

Excellent delivery and great products!

Date of experience: April 9, 2025

I

Ian

US

5 out of 5 stars

2 door display wall cabinet

Fast delivery, good price, quality good.

Date of experience: April 9, 2025

PT
5 out of 5 stars

Arrived very quickly and was exactly as…

Arrived very quickly and was exactly as ordered.

Date of experience: April 9, 2025

MA
5 out of 5 stars

Product

First class service

Date of experience: April 9, 2025

T

Tee

US

1 out of 5 stars

AVOID THIS COMPANY AT ALL COSTS

AVOID THIS COMPANY AT ALL COSTS! Doesn’t even deserve one star. I’ve been chasing my sofa for WEEKS and every time they’ve given me false delivery dates. After speaking with them yesterday and told my sofa will finally come this week - they’ve just informed me that it’s been damaged and was the only one available!!! I’ve waited a month for a sofa that was never coming, not to mention the time I’d taken off work to be available for this facade delivery! They have no one senior to speak to nor are they willing to compensate me for the stress nor inconvenience. AVOID ! AVOID ! AVOID ! DO NOT WASTE YOUR TIME!

Date of experience: April 8, 2025

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