Review summary

Home Done has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

H
Bought more as so useful to temporarily…

Bought more as so useful to temporarily keep my dogs out of part of my garden (newly turfed). Good price and fast delivery

Ordered from online no problems

Ordered from online no problems, took a week to arrive but good communication with the company so no complaints and happy with the product( bathroom unit) so will be happy to use the company again as had never heard or used them.

DD
Delivery wrong sofa and damaged

Sent wrong sofa with damage once you have your delivery your stuck with it, waste of money very poor company, sending wrong item damaged and going through PayPal it's up to me to put there mistake right by paying for the sofa to be shipped back so I can get a full refund and still be out of pocket.

M
Frustrating

Missing box for a bed then delivered on another day. Wrong size mattress also arrived, still trying to get a replacement sorted. Asked if I would consider the larger mattress despite it being too wide for the bed! Really?

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All reviews

1,000 total • Write a review

Showing 141 - 150 of 996 reviews
K
5 out of 5 stars

I ordered garden furniture from Homedone and all went well

I ordered garden furniture from Homedone as it was at the best price I could find. I was a bit dubious as there were some negative reviews about the service from this company. However the item arrived very quickly well packaged and the delivery driver was very helpful and friendly. Very happy with my purchase. Would definitely order from this company again.

Date of experience: April 20, 2025

HB
5 out of 5 stars

Great product

Great experience kept me informed about the delivery, product i bought was very nice and sturdy

Date of experience: April 20, 2025

A
5 out of 5 stars

great quality and delivery.

great quality and delivery.

Date of experience: April 20, 2025

K
1 out of 5 stars

Worst furniture company ever

Worst furniture company ever, took over a month to arrived, cushions are damaged, 1 cushion didn’t turn up, 2 months later still waiting for this to be “posted next day delivery”. Asked for a partial refund for rubbish service, gave me a £30 voucher to use next time. Save your money and avoid this company run by clowns.

Date of experience: April 18, 2025

SD
5 out of 5 stars

Delivered as stated Item as described A+

Delivered as stated Item as described A+

Date of experience: April 17, 2025

CG
5 out of 5 stars

Another excellent service

Another excellent service. From ordering to delivery everything was perfect.

Date of experience: April 16, 2025

GG
1 out of 5 stars

Awful experience

Awful experience , dodgy delivery arrangement and rude people on the phone . Very suspicious of the whole website and

Date of experience: April 16, 2025

LB
5 out of 5 stars

Nice chairs

The armchairs arrived within the time stated, 2/3 days. Looked exactly as described, easy to assemble, comfortable and good value for money.

Date of experience: April 15, 2025

JW
5 out of 5 stars

GARDEN CHAIRS

Love the chairs, I thought they would come already built bit disappointed at having to build them as they are not easy to put together. Very tight neat fit requires brute strength. That said I obviously didn't read the advert. Love the chairs look great.

Date of experience: April 13, 2025

T

Thi

US

1 out of 5 stars

Item not received!

Item not received!

Date of experience: April 13, 2025

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