Bought more as so useful to temporarily…
Bought more as so useful to temporarily keep my dogs out of part of my garden (newly turfed). Good price and fast delivery
3.2
Average
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Home Done has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Ordered from online no problems
Ordered from online no problems, took a week to arrive but good communication with the company so no complaints and happy with the product( bathroom unit) so will be happy to use the company again as had never heard or used them.
Delivery wrong sofa and damaged
Sent wrong sofa with damage once you have your delivery your stuck with it, waste of money very poor company, sending wrong item damaged and going through PayPal it's up to me to put there mistake right by paying for the sofa to be shipped back so I can get a full refund and still be out of pocket.
Frustrating
Missing box for a bed then delivered on another day. Wrong size mattress also arrived, still trying to get a replacement sorted. Asked if I would consider the larger mattress despite it being too wide for the bed! Really?
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.homedone.co.uk
All reviews
1,000 total • Write a review
Showing 131 - 140 of 996 reviews
KD
Unprofessional service
I was lied to about delivery dates. The sofa itself the are mixture of soft and too hard, not consistent. I would recommend not to buy from them.
Date of experience: April 22, 2025
GC
Hi there good morning I recently…
Hi there good morning I recently purchased a sofa from home done, order was placed on the 19th march 16.25 order no being 2000239040 .I've still not received this delivery after several e mails since the tenth of April could someone get back to myself so I know were I stand kind regards Mr Cameron
Date of experience: April 22, 2025
PL
Missing item from order
Missing item from order , lack of communication from company, takes too long to answer messages , was promised a replacement by last weekend , still waiting
Date of experience: April 22, 2025
ab
The communication is absolutely…
The communication is absolutely rubbish. My order was 3 weeks late with no notice. The delivery company they use was sending wrong invoices. I ended up with 2 different invoices that wasn’t mine, had access to people names & address. VERY INCOMPETENT!!! On the other hand, my sofa is very comfortable
Date of experience: April 22, 2025
CC
Wrong corner delivered missing cushion…
Wrong corner delivered missing cushion and seats are rock solid like sitting on a wooden floor! having trying to solve this spoke to several people via email then pure silence nothing back at all for 8 days now. Wouldn't recommend
Date of experience: April 22, 2025
TH
Don't waste your time
Waited a week longer for delivery sofas falling apart there no way to get in contact with anyone even when you do they don't help or can't speak clear English
Date of experience: April 22, 2025
MD
We bought a soda from Home Done
We bought a soda from Home Done, we are very happy with our order, sofa is lovely and comfortable and a great price!
Date of experience: April 22, 2025
NB
This is the worst company I ever bought…
This is the worst company I ever bought from. Waited almost a month for item to be delivered. No contact from them to tell me it was delayed. Took me 3 days to finally get in touch with them and the customer service was awful.
Date of experience: April 22, 2025
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