This is for the website, not the agency
This website was annoying because you couldn't use it unless you gave them information about yourself. Not good.

HomeCity Real Estate is a Texas-based real estate company specializing in assisting buyers and sellers in navigating the local property market. Established in 1981, the company has built a reputation for its comprehensive home search services, catering primarily to individuals and families looking to relocate or invest in residential properties across Texas. With a strong focus on the San Antonio area, HomeCity Real Estate employs experienced local agents who provide expert guidance throughout the buying and selling processes. The company offers an advanced searching system that allows users to explore available homes and access detailed neighborhood information. HomeCity Real Estate also provides free home valuations, helping sellers understand their property's worth in today's market. With a commitment to customer satisfaction, the company has garnered numerous positive reviews from clients, reflecting its dedication to delivering quality real estate services in Central and South Texas.
HomeCity Real Estate receives high praise from customers, with many highlighting the exceptional service provided by their agents. Reviewers frequently mention the supportive and knowledgeable nature of agents like Sterling Mack, Alicia Caballero, and Karen Sally, who guide clients through the home buying process with care and expertise.
Many express satisfaction with the personal attention and responsiveness they received, making the experience smooth and enjoyable. However, a few negative reviews point to issues with specific agents, including complaints about unprofessional behavior and a lack of support during the closing process. Despite these criticisms, the overwhelming majority of feedback reflects a positive sentiment towards HomeCity's agents and their commitment to client satisfaction. Overall, HomeCity Real Estate is viewed favorably by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 71 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 71 most recent reviews.
“Experienced a level of comfort during the entire home sales experience knowing that Karen had everything under contro...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | — | 71 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 2.0 out of 5 (poor) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 3.9 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | 3.3 out of 5 (fair) | — | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 |
Bottom line: HomeCity Real Estate is #2 of 5 on overall rating in this group.
71 reviews of HomeCity Real Estate. Filter by what matters to you.
This website was annoying because you couldn't use it unless you gave them information about yourself. Not good.
We purchased our new house, closed on it, then sold our current house. We had a $5K surprise at closing. We originally came to an agreement price on our house and the buyer was good with it. Then the inspection found some issues so we gave them a $5K seller concession. Then later the appraisal came back even lower so we agreed on the appraised value. Now common sense tells you that the selling price was reduced to the new appraised value and that the concession was off the table. It wasn't so we got burned out of $5K at closing and the buyer ended up getting the house for $5K less than our lowered offer. A good realtor would have pointed this out to us but ours said nothing. By having it as a concession, she was able to get her commission on the $5K and we had to pay it at closing. Very shady business and I will never use this reality company again nor will I ever recommend them to any of my friends. We felt like we were totally taken advantage of. Our realtor never even put a sold sign up in front of our house nor did she ever show it once yet she got her commission.
My real estate agent was very nice and professional, but made my first time buying experience not very good. My home was over a month and a half behind schedule and I had to schedule all my own walk throughs and closings. My agent was aware of all the difficulties and frustrations that I was encountering, but did not receive any sort of commentary, feedback, or guidance until I prompted them. He was over 15 minutes late to my final closing. I inquired with friends, family, and other colleagues if they had similar experience with their real estate agent and an overwhelming response was 'no'. Their real estate agent experiences were very positive as they had and advocate acting as an extension of themselves representing them in the home buying/building process.
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HomeCity Real Estate is a Texas-based real estate company specializing in assisting buyers and sellers in navigating the local property market. Established in 1981, the company has built a reputation for its comprehensive home search services, catering primarily to individuals and families looking to relocate or invest in residential properties across Texas. With a strong focus on the San Antonio area, HomeCity Real Estate employs experienced local agents who provide expert guidance throughout the buying and selling processes. The company offers an advanced searching system that allows users to explore available homes and access detailed neighborhood information. HomeCity Real Estate also provides free home valuations, helping sellers understand their property's worth in today's market. With a commitment to customer satisfaction, the company has garnered numerous positive reviews from clients, reflecting its dedication to delivering quality real estate services in Central and South Texas.
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