HomeCity Real Estate is a Texas-based real estate company specializing in assisting buyers and sellers in navigating the local property market. Established in 1981, the company has built a reputation for its comprehensive home search services, catering primarily to individuals and families looking to relocate or invest in residential properties across Texas. With a strong focus on the San Antonio area, HomeCity Real Estate employs experienced local agents who provide expert guidance throughout the buying and selling processes. The company offers an advanced searching system that allows users to explore available homes and access detailed neighborhood information. HomeCity Real Estate also provides free home valuations, helping sellers understand their property's worth in today's market. With a commitment to customer satisfaction, the company has garnered numerous positive reviews from clients, reflecting its dedication to delivering quality real estate services in Central and South Texas.
HomeCity Real Estate receives high praise from customers, with many highlighting the exceptional service provided by their agents. Reviewers frequently mention the supportive and knowledgeable nature of agents like Sterling Mack, Alicia Caballero, and Karen Sally, who guide clients through the home buying process with care and expertise.
Many express satisfaction with the personal attention and responsiveness they received, making the experience smooth and enjoyable. However, a few negative reviews point to issues with specific agents, including complaints about unprofessional behavior and a lack of support during the closing process. Despite these criticisms, the overwhelming majority of feedback reflects a positive sentiment towards HomeCity's agents and their commitment to client satisfaction. Overall, HomeCity Real Estate is viewed favorably by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 71 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 71 most recent reviews.
“Experienced a level of comfort during the entire home sales experience knowing that Karen had everything under contro...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | — | 71 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 2.0 out of 5 (poor) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 3.9 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | 3.3 out of 5 (fair) | — | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 |
Bottom line: HomeCity Real Estate is #2 of 5 on overall rating in this group.
71 reviews of HomeCity Real Estate. Filter by what matters to you.
Over the course of my adult life to date I have bought and sold 14 homes and of course looked at many, many more. And thru that process worked with maybe 25 realtors, and without a doubt, Christopher Stapleton form Home city was the best. He worked tirelessly to find me the right home, in the right location at the right price. His customer service skills are beyond any I have ever experienced. Scott W. Healy
If all of your clients get treated like David Gervais treated us, you must have a lot of happy clients. David worked with me for several months, answered all my questions and was always available. Since we lived in another state, everything was done by computer and David made everything, on our end, very easy. David put in a lot of time and effort and was always pleasant and very helpful. If he didn't answer his phone and I left a message, he got back to me in a timely manner. I would recommend HomeCity to anyone.
Working with Matthew Whitte at HomeCity was a great experience. He was very flexible on when he could meet up with us, and always took the time to answer any questions I had. Being a first time home buyer I had a lot of questions, and they all got answered in a timely manner. I am now living in my dream home and couldn't be happier. I would recommend this company to anyone.
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Working with Kirk and Jill at Home City was an absolutely incredible experience. They knew every aspect of the market and educated us on every detail of intelligent home buying. We found our dream home in a very short period of time and had zero stress or hassle in the process. I would be surprised if somone could find a better person in Austin to help with one of the most important decisions you will make. We love our new home!
I had an air condition unit that went out so I called HomeCity and filed my claim online. I received a confirmation email and that my claim was assisnged and I should receive a call soon. I filed the claim on a Saturday and someone was at my house to fix my unit on Monday. It was awesome and will renew every year.
From the time you open the Homecity site, to look for a home, to the day you get the keys to the home you bought, it' all about service. They take care of all your needs. The service department finds the best agent to help you look in the area you want to live in. The agent takes the time to shop with you, until you find that perfect home. Everything you need is done to make this a smooth transaction. They are the best.
The website was so user friendly and very easy to navigate. Great photographs and wonderful information. Not your average listing site, that's for sure!
The name immediately drew me to try "HomeCity" I was relocating from Denver and Austin was appropriately my new "Home City!" I required acreage and a custom home for my horses and family and after enjoying the ease of navigating through their website, I requested to be contacted. A very professional Customer Service person put me in contact with the perfect Realtor with them The Realtor I worked with not only was experienced with residential real estate, he knew more than me when it came to the many considerations and negotiation points when buying acreage/ranch property. Our new home exceeds what we had originally hoped to find. I have shared my storexperience y with all of my colleagues and neighbors and can't say enough about the successful with HomeCity.
Home City was very easy to work with, website was easy to use to find the home I purchased. I was able to close on my house within a month with the help of Homecity. I recommend to anyone, best of luck moving to Austin!
Best real estate company in town.
No matter if you are a first time home buyer or looking for your dream home, HomeCity Real Estate delivers courteous and professional service. Their website is the place to go.
Buying or selling your property can seem like an uphill battle but working with a Homecity agent can make the process easy. The Homecity website is up to date and new property listings come out immediately. The agents are all experienced and that makes all the difference when buying or selling a property. I would not use any other realtor!
Homecity makes your Real Estate transaction easy from start to finish. From the customer service reps to the agent you are assigned, you will be in good hands. The agents are knowledgeable in their area and will help you narrow down the perfect place to buy your next home. The website is easy to navigate and has a ton of information from aerial views to school ratings. The best thing about the website is that it is up to date, so you don't have to worry about homes that are no longer available showing up. Give a Homecity agent a try, you will be glad you did!
In 2009 HomeCity helped my family find our perfect home. The website was easy to navigate and fun to use. They have an excellent customer service department that connected us with a wonderful agent. The agent was very sincere, professional, knowledgeable and great fun to work with. I trusted HomeCity to help me navigate the most important purchase my family and I have ever made. My expectations were surpassed!!!! Thanks, HomeCity Trina Foster
The agent at Homecity was truly knowledgeable about the whole process and on top of that the professionalism that they showed was unlike anything I have seen in that industry. I would highly recommend HomeCity to anyone I know.
For me, it's all about service and credibility and I've found both at HomeCity. The website is updated every few hours, making home browsing easy and reliable. The agents are superior in their knowledge and a dedicated group of professionals. The friendly customer service team is an immediate example of HomeCity's dedication to service. A stellar experience with a stellar company!
I have used HomeCity for my last two real estate transactions and I love everything about them! Their online search site is easy to use and the email updates I received for new listings was in real time. My agent, Robert Winterbottom, was one of the best I've seen! He is knowledgeable, attentive, and trustworthy. He conveyed my wants/needs 100% of the time throughout the process and I really felt like he was on my side, even when things got tough, he didn't stop giving his all. He is truly one of the good guys! I would recommend HomeCity and Robert Winterbottom, hands down, every time!
I used a HomeCity agent many years ago to help me with my home purchase! Wow! I was so impressed with their online search tools and the professionalism of their agents and preferred lenders I had to be a part of this incredible team! If you haven't interviewed a HomeCity agent to help you with the sale or purchase of your next home I would definitely give them a shot! You might just make a friend or business partner for life!
Finding properties on other websites typically was frustrating due to difficulty to use and property listings not being current. HomeCity site is extremely user friendly and will show you listings that are current and active. Also love the saved feature which also gives you notice when that saved property is no longer available. Huge time and frustration saver. Excellent service and excellent company.
HomeCity Real Estate is a Texas-based real estate company specializing in assisting buyers and sellers in navigating the local property market. Established in 1981, the company has built a reputation for its comprehensive home search services, catering primarily to individuals and families looking to relocate or invest in residential properties across Texas. With a strong focus on the San Antonio area, HomeCity Real Estate employs experienced local agents who provide expert guidance throughout the buying and selling processes. The company offers an advanced searching system that allows users to explore available homes and access detailed neighborhood information. HomeCity Real Estate also provides free home valuations, helping sellers understand their property's worth in today's market. With a commitment to customer satisfaction, the company has garnered numerous positive reviews from clients, reflecting its dedication to delivering quality real estate services in Central and South Texas.
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