HomeCity Real Estate is a Texas-based real estate company specializing in assisting buyers and sellers in navigating the local property market. Established in 1981, the company has built a reputation for its comprehensive home search services, catering primarily to individuals and families looking to relocate or invest in residential properties across Texas. With a strong focus on the San Antonio area, HomeCity Real Estate employs experienced local agents who provide expert guidance throughout the buying and selling processes.
The company offers an advanced searching system that allows users to explore available homes and access detailed neighborhood information. HomeCity Real Estate also provides free home valuations, helping sellers understand their property's worth in today's market. With a commitment to customer satisfaction, the company has garnered numerous positive reviews from clients, reflecting its dedication to delivering quality real estate services in Central and South Texas.
HomeCity Real Estate has a positive customer experience.
HomeCity Real Estate receives high praise from customers, with many highlighting the exceptional service provided by their agents. Reviewers frequently mention the supportive and knowledgeable nature of agents like Sterling Mack, Alicia Caballero, and Karen Sally, who guide clients through the home buying process with care and expertise.
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Many express satisfaction with the personal attention and responsiveness they received, making the experience smooth and enjoyable. However, a few negative reviews point to issues with specific agents, including complaints about unprofessional behavior and a lack of support during the closing process. Despite these criticisms, the overwhelming majority of feedback reflects a positive sentiment towards HomeCity's agents and their commitment to client satisfaction. Overall, HomeCity Real Estate is viewed favorably by most customers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
71
100%
—
● Low
4.7 / 5 overall
=
71 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 71 most recent reviews.
Top praiseof 66 positive reviews
Customer service32%
21 mentions
Website & app23%
15 mentions
Easy to use23%
15 mentions
Helpful support21%
14 mentions
“Experienced a level of comfort during the entire home sales experience knowing that Karen had everything under contro...”
On “Customer service” · Jun 23, 2014
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
Michelle Yarnell was the best . She was on the job the first time we met. She always followed up on email, texts and phone calls. She gave great advise on everything. From mortgage lenders, worked with sellers, inspections. She made the whole buying process a feel like a piece of cake. I told her what I wanted and the time line was right on time. Hats off to Home City @ Michelle.
We looked for land for over a year. Mike Murphy was so helpful and patient as we looked at many properties in many parts of central Texas. Overall it was a fantastic experience with great service and communication. We will use Mike and Homecity again!!!
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The people at HomeCity and our Realtor, Craig Scott, knew from the beginning that our experiences with Realtors had not been pleasant. That changed as soon as we got in touch with someone from HomeCity. Their website is incredibly helpful, and very user friendly. After putting in our offer, Craig was always on top of the process and communicated what he knew with us constantly, whether it was through email, text or a call. Every bump in the road we hit, he was on the phone with someone else and making sure we knew what was happening. We know that if we had tried to buy a house through any other Realtor or Realty Office, it would have been a more painful process. We can't say enough about how Craig took care of us during the process, and we will be recommending him to family and friends who plan on moving to the Austin area.
Matt Wittee was essential to finding the right house!
We had lots of trials getting just the right house. My realtor Matt Wittee stuck with me through all kinds of trials. He was great when I had questions. He could answer finance to house construction questions. He always got back to me immediately. Sad I won't be talking to him so often.
It was a pleasure to work with Jannie Maldenado at HomeCity. She is a true professional and a pleasure to be around. I highly recommend her if you are looking for an honest and hard-working real estate agent!
I never used a Realtor before but now I feel Kim Luttrull as part of my family. She was always with our family no matter was at 7 am or late at night. Always fighting for us with a level of expertise that made us feel secure in every step. Always with smile in her face but strong at the time of dealing with the builder. If I buy another house in the future I will choose Homecity and specially Kim as my realtor.
We made our purchase in Austin using Homecity, beginning with a long distance on-line search from California. We were matched with Joe Longton who took the time to line up several properties for us to review when we came to town. Joe was extremely attentive and a joy to work with. When we found a home with a view we loved, but not the interior, he fought hard to get us a great deal that allowed us to make the change to make the whole family happy. Joe stayed with us every step of the way to insure that we were satisfied. We would strongly recommend Joe Longton and Homecity!
I was blown away by the traffic and interest generated from the sale of our home. Though skeptical at first, in the end I was very pleased with my experience having HomeCity take care of my family's realty needs.
I can't say enough about Mike Murphy. His service and attention to his clients is impeccable. We have had 4 transactions with him in the last 2 years. There is a reason we will come back to Home City, it's Mike Murphy!
My agent Robert W, was the best. He made the whole house hunting process a piece of cake. Constantly communicated via email, text and phone. Always quick to respond to my questions. As a first time homebuyer I was amazed by how easy the whole process was. Thanks!
evaluations don't require a catch statement, just a good report
HomeCity Real Estate was most helpful in responding to my needs and was able to connect me with a reliable and efficient realtor who cared about what I was looking for in a home and helped me find the right place at the right price. In addition, the realtor negotiated on our behalf with a difficult seller, solved all concerns with the mortgage provider and got the sale closed in a very short time frame. What's not to like? Thank you for great job!
Joni Jones with HomeCity Realty took all of our dreams and make them a reality. Joni was easy to talk to and understood all that we wanted in our forever, retirement home! She was trustworthy, honest and always there for us!! Thank you so much for making the shopping around process easy! We love our Georgetown home with acreage and can't wait to watch our kids grow up and we can grow old together!!
I would recommend Home City Real Estate to anyone looking to purchase or sell a home. My agent was awesome! She listened to what I was looking for and spent countless hours looking for a home with characteristics that "fit" my lifestyle and tastes. She kept me in the location I wanted to live and throughout the process was in constant contact with me. I felt she did the best I could have hoped for in an agent.
HomeCity Real Estate is a Texas-based real estate company specializing in assisting buyers and sellers in navigating the local property market. Established in 1981, the company has built a reputation for its comprehensive home search services, catering primarily to individuals and families looking to relocate or invest in residential properties across Texas. With a strong focus on the San Antonio area, HomeCity Real Estate employs experienced local agents who provide expert guidance throughout the buying and selling processes.
The company offers an advanced searching system that allows users to explore available homes and access detailed neighborhood information. HomeCity Real Estate also provides free home valuations, helping sellers understand their property's worth in today's market. With a commitment to customer satisfaction, the company has garnered numerous positive reviews from clients, reflecting its dedication to delivering quality real estate services in Central and South Texas.