Review summary

Home Bargains has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Useless

Bought some festoon lights for outside, they were installed correctly, however they only lasted 3 weeks.

j
Clean and tidy store

I visited the ashington branch. The store was airy and clean . After I selected my goods off I went to the checkout. There were a couple of ladies in front of me and they were greeted with a hello by the checkout lady called jenna. .she was friendly and polite to them and even said thank you. Then it came to my turn what a jekyll and Hyde. I got no greeting I was giving no eye contact I got no please or thank you she was only interested in getting another member of staff on the tills so was talking to her colleague while zapping my products? 2 star service and that's being generous

KC
Home Bargains in Albany Road, Cardiff

I visit Home Bargains earlier this afternoon in Albany Road Cardiff, 1 of your staff name Luke ( he maybe a supervisor ) wearing red shirt walked in front of me when me and my son was looking at the shelf to see what drinks to buy, what he could have done is walked behind us and he did not even say 'sorry' or 'excuse me' for doing that, I found that is kind of 'rude' attitude towards customers. You know I work in retail myself so that kind of behaviour is not acceptable.

LH
No school cakes or giant monster munch

No school cakes or giant monster munch. Absolutely raging. Not acceptable. This place is terrible.

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All reviews

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Showing 261 - 270 of 996 reviews
AJ
1 out of 5 stars

DOVER HOME BARGAINS

DOVER HOME BARGAINS What you did to that poor customer is totally wrong and the fact it’s been allowed makes me question the integrity of home bargains as a whole company.

Date of experience: November 25, 2024

RE
1 out of 5 stars

Dover home bargains robbed a customer…

Dover home bargains robbed a customer of £300 for the nutcrackers !!! This needs looking into to!!

Date of experience: November 25, 2024

PL
1 out of 5 stars

Jason, Kai and Tom!

Jason, Kai and Tom are all thieves!!!! Beware if you shop here, they will steal your stuff!! Absolutely disgusting and should not be working where vulnerable people can be. Disgusting people!

Date of experience: November 25, 2024

SZ
1 out of 5 stars

Home bargains Dover

Home bargains Dover, Kent. Managers Jason and Tom. Stealing £300 from a customer is disgraceful.. then gaslighting them and tripping over their own lies. Sort it out home bargains.

Date of experience: November 25, 2024

cs
1 out of 5 stars

DOVER STORE THIEVES

DOVER STORE THIEVES you’ve stolen 3 nutcrackers from a customer who had paid for them and left with you until transportation could be arranged…. £300 owed. Jason and Kai you should be ashamed of yourselves. Tik tok viral. CEO please help

Date of experience: November 25, 2024

SB
1 out of 5 stars

Dover home bargains bunch of thieves…

Dover home bargains bunch of thieves and staff need to be looked into asap! They are a bunch of sniff heads stealing money to fund bad habits

Date of experience: November 25, 2024

c
1 out of 5 stars

Not a bargain at all only bought a few…

Not a bargain at all only bought a few household items came to 40 pound only went in for the 5 pound 24 toilet rolls never again too expensive

Date of experience: November 24, 2024

P
1 out of 5 stars

Awful

First and last time ordering via Home Bargains online. Ordered on 13th November and had to chase for an update. Got an email off Evri saying they had it, then there was a delay. Received items and the lid had come off one of the tubs, so the contents were unusable. Will never use again and will just go into the store.

Date of experience: November 23, 2024

JA
5 out of 5 stars

Love home bargains

Love home bargain but buy stuff don’t need go in for one thing end up with trolly full

Date of experience: November 21, 2024

D
5 out of 5 stars

Its the first time going to home …

Its the first time going to home bargains today. I love B&M. But home bargains is better and a lot cheaper. And the staff are a lot happier as well.

Date of experience: November 20, 2024

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