Review summary

Home Bargains has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

KW

Kerry Wilson

1 out of 5 stars
Useless

Bought some festoon lights for outside, they were installed correctly, however they only lasted 3 weeks.

j

jackie

2 out of 5 stars
Clean and tidy store

I visited the ashington branch. The store was airy and clean . After I selected my goods off I went to the checkout. There were a couple of ladies in front of me and they were greeted with a hello by the checkout lady called jenna. .she was friendly and polite to them and even said thank you. Then it came to my turn what a jekyll and Hyde. I got no greeting I was giving no eye contact I got no please or thank you she was only interested in getting another member of staff on the tills so was talking to her colleague while zapping my products? 2 star service and that's being generous

KC

Kate C

1 out of 5 stars
Home Bargains in Albany Road, Cardiff

I visit Home Bargains earlier this afternoon in Albany Road Cardiff, 1 of your staff name Luke ( he maybe a supervisor ) wearing red shirt walked in front of me when me and my son was looking at the shelf to see what drinks to buy, what he could have done is walked behind us and he did not even say 'sorry' or 'excuse me' for doing that, I found that is kind of 'rude' attitude towards customers. You know I work in retail myself so that kind of behaviour is not acceptable.

LH

Lilly Hicks

1 out of 5 stars
No school cakes or giant monster munch

No school cakes or giant monster munch. Absolutely raging. Not acceptable. This place is terrible.

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All reviews

1,000 total • Write a review

Showing 241 - 250 of 996 reviews
EE
1 out of 5 stars

Dover store robbing peoples items they…

Dover store robbing peoples items they have paid for!!!upsetting a girl on tik tok!!spoiling her Christmas,just a idea give her the nutcrackers and a full refund.

Date of experience: November 26, 2024

JM
1 out of 5 stars

Hello I have tried to contact the lady…

Hello I have tried to contact the lady who was scammed £300 by this store. Please could this lady reach out to me, I work as a PI and I can legally gain access to cctv footage etc and advise her on the next steps to take. Once theft has been proven it’s no longer a civil matter it becomes a criminal matter. I will try and reach out via messages again, I am happy to offer my services for free. Kind regards.

Date of experience: November 26, 2024

JH
1 out of 5 stars

Stay away from the Dover shop!

Stay away from the Dover shop!! The managers are rude and stealing stock that has been payed for by customers Jason and Kai need sacking!!

Date of experience: November 26, 2024

cc
1 out of 5 stars

Woman scammed out of £300 - Dover store

A poor woman has been scammed out of £300 in the Dover store. Jason and Kai (managers) were so unhelpful and have caused the customer serious distress. This is completely ridiculous! How can this be allowed to happen? This needs to be sorted now!

Date of experience: November 26, 2024

DP

D P

US

1 out of 5 stars

THIEFS!!

THIEFS!!! Watch TikTok video!! Absolutely disgusting.

Date of experience: November 26, 2024

C
1 out of 5 stars

Jason & Kai need sacking.

Jason & Kai need sacking. Awful store and awful staff, especially management. Stopped 5 friends doing Christmas shopping there now and will be stopping a lot more!

Date of experience: November 26, 2024

IP
1 out of 5 stars

DOVER STORE THIEVES

STAFF MEMBER THIEVES FROM THE WHITFIELD, DOVER STORE STOLE £300 FROM A LADY AND HER PARENTS SEE TIKTOK FOR VIDEO

Date of experience: November 26, 2024

NH
1 out of 5 stars

Scamming a women weeks before…

Scamming a women weeks before Christmas, absolutely disgusting!!!!

Date of experience: November 26, 2024

LM
1 out of 5 stars

Stealing from a family of £300

Stealing from a family of £300! Should be ashamed of yourself!!!!

Date of experience: November 26, 2024

SF
1 out of 5 stars

Dover kent store robbing customers

Dover kent store, robbed a lady of 300 pounds. Shameful. See tiktok for video

Date of experience: November 25, 2024

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