Friendly
Original bad review was for the wrong estate agents. Although I have not dealt with this agency for house sale purposes, they have been responsive with wit and friendliness.
4.7
Excellent
84 reviews
5-star
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Review summary
Henleys Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
A first class estate agent
A thoroughly professional and helpful estate agent with comprehensive knowledge of the local area and the property market.
Outstanding Service
Outstanding Service – Highly Recommend! I cannot recommend Bob Cheema enough! From start to finish, he was nothing short of exceptional. Selling a house can be a daunting process, but Bob made it seamless and stress-free. They managed to sell my house in record time, demonstrating incredible efficiency and expertise. What truly set him apart was his outstanding communication and availability. He was always on hand to answer questions, no matter the time, ensuring I felt supported every step of the way. On top of that, he even managed the solicitors when they needed a gentle push, ensuring the process stayed on track. His proactive approach and attention to detail saved so much time and stress. Beyond Bob’s professionalism, he went above and beyond to ensure everything went smoothly, showing genuine care and commitment to achieving the best outcome for me. It’s rare to find someone who combines such skill with such a personable approach. If you’re looking for someone who will truly exceed your expectations, look no further than Bob Cheema/Henley’s. They turned what could have been a stressful experience into a pleasant and successful one. Thank you for your hard work and dedication. Would give 10 stars if I could!
It is a responsible and kind agency
It is a responsible and kind agency. I had only beautiful moments with all the staff, they helped me when I needed it. I am grateful and thank them all. The best.
Company details
Information provided by various external sources
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Contact info
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Website
www.henleysestates.co.uk
All reviews
84 total • Write a review
Showing 51 - 60 of 80 reviews
NP
Excellent service
Excellent service. As a landlord I would 100% recommend them. They address all my issues straight away.. couldn't ask for better
Date of experience: December 17, 2021
rb
Henleys Estate Agents - highly recommend
Henleys Estate Agents have managed my rental property extremely successfully and have now sold it for me. Bob, Mikhil and Jill have been absolutely exemplary - looking after my property superbly and maintaining an excellent relationship with the tenant as well as making sure that the property was well looked after. I would highly recommend the team - they have been unfailingly hard working and committed to the best customer service possible.
Date of experience: December 8, 2021
M
Mehdi
US
Outstanding estate agents
Henleys are not your average estate agents. They always go the extra mile to support tenants while representing their landlords' rights diligently. The agency is managed to a high standard and the staff are outstanding. My wife and I have found them not only to be helpful but also tactful, and respectful under all circumstances. Thanks to all the team.
Date of experience: November 9, 2021
dk
Bob is fantastic !!
I am a property developer and I hired Henleys estate agent to sell a few properties. They was one of the best estate agent I have ever used in my career. Bob was fantastic in keeping me up to date. Being honest with me and making me feel relaxed during the whole process.
Date of experience: November 4, 2021
GK
reply as u mentioned so many thing…
reply as u mentioned so many thing this is all lie couse u want to cover up your unprofessional response I call somany time to u r office they dint reply to me i speak each and every one of ur team i share my problem but they said dont call us we cant do anything and end of the day u keep my deposit and now u saying ur team work hard .ur company work hard to not help of any tenet .they work hard to keep there deposite i will advise other people to dont deal with ur company
Date of experience: September 13, 2021
k
kapoor
US
this agency is a very unprofessional…
this agency is a very unprofessional agency which refused to help me with my situation. they would constantly charge me repairs which werent supposed to be charged. i had issues with my hot water and cooker for 3 years where i had to order take away everyday. despite that they still wouldnt fix the issue. the landlords are very rude as would abruptly come into the house ay early hours and abuse me and my family verbally. this is the worst agency i have been with and i domt recommend anyone to rent a house from then. they are veey biased company and will alwaus side with the landlord. they never give the deposit back.
Date of experience: August 20, 2021
YW
Would definitely recommend this Company…
Would definitely recommend this Company to others. Very professional but friendly, makes you feel at ease. Bob cheema would always call you back if unavailable at the time. Very efficient working standards. Could not fault them to be honest. Would use them again.
Date of experience: July 12, 2021
c
customer
US
A very efficient ,ethical,caring…
A very efficient ,ethical,caring company. Mikhil goes out of his way to help. I have no reservations in recommending them.They are the gold standard other estate agents should strive to achieve. Thanks to all the team not forgetting Bob Cheema.
Date of experience: June 8, 2021
UT
Would recommend this Estate Agent to…
Would recommend this Estate Agent to anybody. Very efficient friendly Service. Communication is great and Problems get discussed and dealt with quick and professionally. My recommendation and thank you to Mikhil and Colleagues at Henleys Estate Agent.
Date of experience: June 1, 2021
WY
Great service
Great service. Quick, efficient and pleasant experience from start to finish. Of particular mention was Mikhil. He was most helpful and understanding when I needed to push forward my moving in date. Keep up the good work.
Date of experience: May 31, 2021
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