Friendly
Original bad review was for the wrong estate agents. Although I have not dealt with this agency for house sale purposes, they have been responsive with wit and friendliness.
4.7
Excellent
84 reviews
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Review summary
Henleys Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
A first class estate agent
A thoroughly professional and helpful estate agent with comprehensive knowledge of the local area and the property market.
Outstanding Service
Outstanding Service – Highly Recommend! I cannot recommend Bob Cheema enough! From start to finish, he was nothing short of exceptional. Selling a house can be a daunting process, but Bob made it seamless and stress-free. They managed to sell my house in record time, demonstrating incredible efficiency and expertise. What truly set him apart was his outstanding communication and availability. He was always on hand to answer questions, no matter the time, ensuring I felt supported every step of the way. On top of that, he even managed the solicitors when they needed a gentle push, ensuring the process stayed on track. His proactive approach and attention to detail saved so much time and stress. Beyond Bob’s professionalism, he went above and beyond to ensure everything went smoothly, showing genuine care and commitment to achieving the best outcome for me. It’s rare to find someone who combines such skill with such a personable approach. If you’re looking for someone who will truly exceed your expectations, look no further than Bob Cheema/Henley’s. They turned what could have been a stressful experience into a pleasant and successful one. Thank you for your hard work and dedication. Would give 10 stars if I could!
It is a responsible and kind agency
It is a responsible and kind agency. I had only beautiful moments with all the staff, they helped me when I needed it. I am grateful and thank them all. The best.
Company details
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Contact info
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Website
www.henleysestates.co.uk
All reviews
84 total • Write a review
Showing 71 - 80 of 80 reviews
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The Platinum Standard Team at Henleys Estate Agents
Henleys Estate Agents as a collective team have always been completely thorough and professional in their approach towards both Landlords and Tenants, impartially and continuously providing a gold star service. Faultless customer service and seamless communication is of extremely high standard and always in a timely manner. Guidance on property matters are provided well within the parameters of integrity and efficiency, striving towards solution focused outcomes. I have personally been a loyal customer for over 10 years as I have not had any reason to take my custom elsewhere. Highly recommend Henleys to anyone who wants a professional, platinum standard and honest agent to work with.
Date of experience: January 3, 2021
kv
They are a great team .Always willing…
They are a great team .Always willing to do the extra mile to please and satisfy customers at all times . From pre sales to completion has always been seemless with them . Its always been a great pleasure doing business with a family run cohesive unit alike them . Their " ready to serve and ready to deliver " approach makes them to stand out from the rest. I have no hesitation whatsoever in referring their services to others . Kish Veer
Date of experience: January 2, 2021
JV
Amazing team
Amazing team , very supportive and very reliable. My request always is bean resolve as Requested. I’m very very happy with the team and management. Jayen Valji
Date of experience: January 2, 2021
FV
Very helpful and cooperative
Henleys were my previous estate agents. Ken and Jill have been especially helpful and cooperative during my tenancy, and even long after I vacated the property under their management. Thank you folks. All the best.
Date of experience: January 2, 2021
JW
Henley's did what many others couldn't do...faster and cheaper
I worked with this company and sold my house today. They got the job, found the buyer and managed the process well despite the buyer side solicitor challenges. They are also more affordable than any big name agencies. I recommend them to anyone based on my personal experience
Date of experience: January 9, 2018
RG
I am most impressed with Bob who …
I am most impressed with Bob who arranged my purchase at such a reasonable price. He is very dedicated and always returned my calls and kept me abreast with the progress throughout. I shall definitely recommend them to all my friends and family and certainly use them in the future. Thank you Bob for all your help.
Date of experience: December 6, 2017
GM
Friendly, professional service!
I'd like to thank Bob, Ken, Victor & Gill for making my move in a smooth and stress-free process! A great team who go out of their way to ensure the customer experience is a good one, a lesson that many an estate agency should learn. Would recommend to anyone looking to deal with adept professionals who just get the job done. Thanks again!
Date of experience: March 14, 2016
SS
Office visit to find a place to rent.
I had a very positive experience when I visited Henleys Estate office to find a 3 bed house to rent. I was greeted by a warm welcome. It was very cold outside but the office was warm and comfortable. The receptionist assured me I was going to be seen by the lettings officer within a short time - which is what happened. The lettings officer went through all my needs in an effort to match me with the right place. I felt I was given all the attention. I was informed of my choices and it made it easy for me to make a decision. The service was very professional!!
Date of experience: March 16, 2015
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