Review summary

Henleys Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

Friendly

Original bad review was for the wrong estate agents. Although I have not dealt with this agency for house sale purposes, they have been responsive with wit and friendliness.

A first class estate agent

A thoroughly professional and helpful estate agent with comprehensive knowledge of the local area and the property market.

KB
Outstanding Service

Outstanding Service – Highly Recommend! I cannot recommend Bob Cheema enough! From start to finish, he was nothing short of exceptional. Selling a house can be a daunting process, but Bob made it seamless and stress-free. They managed to sell my house in record time, demonstrating incredible efficiency and expertise. What truly set him apart was his outstanding communication and availability. He was always on hand to answer questions, no matter the time, ensuring I felt supported every step of the way. On top of that, he even managed the solicitors when they needed a gentle push, ensuring the process stayed on track. His proactive approach and attention to detail saved so much time and stress. Beyond Bob’s professionalism, he went above and beyond to ensure everything went smoothly, showing genuine care and commitment to achieving the best outcome for me. It’s rare to find someone who combines such skill with such a personable approach. If you’re looking for someone who will truly exceed your expectations, look no further than Bob Cheema/Henley’s. They turned what could have been a stressful experience into a pleasant and successful one. Thank you for your hard work and dedication. Would give 10 stars if I could!

It is a responsible and kind agency

It is a responsible and kind agency. I had only beautiful moments with all the staff, they helped me when I needed it. I am grateful and thank them all. The best.

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All reviews

84 total β€’ Write a review

Showing 31 - 40 of 80 reviews
A
5 out of 5 stars

Mikhil was wonderful

Mikhil was wonderful! Very detailed, very transparent, responsive and thorough. Highly recommend his help in sourcing your next home. Thank you Mikhil!

Date of experience: October 26, 2022

S
5 out of 5 stars

Professional, efficient and reliable

The Henleys Estate Agent I found and rented my property with was very helpful, reliable and efficient. I was very impressed by the quality of service Mikhil provided. He was professional and responsive. I would definitely recommend him. He facilitated a speedy process and made my move easier! Thanks a lot.

Date of experience: May 24, 2022

SA
4 out of 5 stars

staff

I am very thankful to Bob in Isleworth who is always ready to help and try to solve problem.

Date of experience: April 7, 2022

CD
5 out of 5 stars

Bob Cheema

My assigned agent, Bob was polite, courteous, helpful, responsive, diligent, pro-active and trust worthy. Above all he was highly experienced. It was a pleasure working with him from point of sale to completion and comes highly recommended.

Date of experience: January 19, 2022

PA
1 out of 5 stars

Absolutely rubbish customer service

Absolutely rubbish customer service. No one bothers to call you back or respond to your emails. They do not even provide the basic services to a tenant yet expect the rent to be paid in full and on time. I’m currently renting a property with them and my only advice would be look for better agency they do not stand on any of their commitments. They do not even deserve a 1 star rating.

Date of experience: January 17, 2022

DD
5 out of 5 stars

Great experience with Henleys,get Mikhil as your sales person!

We were looking for a place in Isleworth as my son got his school admission there and my husband been transferred to Ealing. Contacted Henleys and Mikhil was the one who answered the phone. He is amazing sales person. He gave you the best advice and based on what you need. The good thing also he is not pushing you to decide on what is best for their company but what is best for you and the family. I can highly recommend Mikhil as your point of contact.

Date of experience: January 7, 2022

AK
5 out of 5 stars

The staff at Henleys Estate Agents particularly Jill have always been proactive and punctual in sharing information and carrying out the required actions for the property.

The staff at Henleys

Date of experience: December 22, 2021

BB
5 out of 5 stars

Excellent service from all the Team

Excellent service from all the Team. Very helpful and efficient. Definitely recommend them.

Date of experience: December 19, 2021

F
5 out of 5 stars

Excellent Services!

I am very happy with the excellent property services provided by Henleys. As a foreign landlord, I need to find a trustworthy and reliable agent to handle all the matters related my property. From the sourcing of clients to the ongoing property management, Henleys demotrates professionalism, responsiveness in dealing with the matters of the property and keep good communication and relationship with tenants. I have no doubt to recommend Henleys to others for the property services.

Date of experience: December 19, 2021

LN
5 out of 5 stars

Service is Too Good n Quick

Service is Very Good, staff is 100% helpful, N look After property very well

Date of experience: December 19, 2021

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