Klarity Health is an online healthcare platform that provides affordable medical appointments with licensed providers. The company focuses on offering a range of services, including mental health care, weight loss management, prescription refills, and everyday medical needs. Klarity Health aims to facilitate same-day appointments, ensuring that patients have timely access to necessary care from board-certified professionals. Targeting individuals seeking convenient and cost-effective healthcare solutions, Klarity Health accepts major insurance plans as well as cash payments, making it accessible to a broad audience. With a user-friendly interface, patients can connect with healthcare providers and receive care without long wait times. Klarity Health is committed to supporting its customers' diverse health needs by offering a comprehensive marketplace for various medical services.
Klarity Health receives a mix of feedback from its users, with a notable 76% of reviews being positive. Many customers praise the professionalism and thoroughness of their providers, highlighting experiences with knowledgeable and caring staff who listen attentively to patients' needs.
The convenience of the service, including quick appointments and effective prescription management, is also frequently mentioned as a significant benefit. However, there are substantial complaints regarding communication issues, particularly with the patient portal, where users report difficulties reaching their providers. Some reviewers express frustration over missed appointments and unresponsive staff, leading to dissatisfaction despite the quality of care when appointments occur.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 341 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.9 | 14 |
| Oct 24 | 4.7 | 14 |
| Nov 24 | 5.0 | 8 |
| Dec 24 | 4.3 | 4 |
| Jan 25 | 4.1 | 14 |
| Feb 25 | 4.8 | 17 |
| Mar 25 | 3.9 | 20 |
| Apr 25 | 3.7 | 9 |
| May 25 | 4.0 | 23 |
| Jun 25 | 4.1 | 18 |
| Jul 25 | 3.4 | 23 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 341 most recent reviews.
“My Nurse Practitioner was amazing and knowledgeable”
“James Adjin was my provider”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 2.0 out of 5 (poor) | 2.8 out of 5 (fair) | −17% | 341 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Klarity Health is #4 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 2.8).
341 reviews of Klarity Health. Filter by what matters to you.
Ms. Wallick can be described by all of the above words and more. She took her time, understood my troubles, and seemed very committed to helping me resolve those issues. I am very thankful I came across this platform and was able to connect with Ms. Wallick.
Was patient with me and understanding as I info dumped her. She was attentive and took my needs and thoughts into consideration.
Caroline was very knowledgeable, professional and compassionate with me. I would highly recommend you.
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My experience on the initial visit was IMHO fantastic, and that is a word I don’t use very often. My provider Laurie Foley, PMHNP-BC was awesome, very knowledgeable, friendly, compassionate, and supportive. If you are looking for someone to listen and need a provider, She is the one. I wouldn’t hesitate a second on recommending her!
I loved Klarity. It was great service Cynthia Yu FNP-BC is an amazing practitioner who asks the right questions and gets me set up with the right plan for my treatment. She’s very flexible with scheduling, is really knowledgeable, and makes sure that we’re staying up to date with our plan. I had to discontinue only because I moved out of state and had to find an in state provider. She’s a great practitioner and anyone who works with her in the future should consider themselves lucky.
Randy has been exceptional, especially during an incredibly difficult time after losing both my grandfathers within a month. She's knowledgeable about ADHD treatment and prescribed medication that has helped me. Her supportive approach and willingness to listen have been crucial in helping me navigate recent challenges. I appreciate how Randy takes the time to understand my situation and provides compassionate care.
Within 24 hours I had my prescription picked up after speaking with an awesome and caring psychiatrist Mrs./ Dr. KELLEY Cobb
Dr. Bender has shown patience and understanding while I have been navigating getting treatment for mental health. He is professional and courteous. He takes time to listen to my concerns and addresses them for me. I'm glad that I was paired with him for my mental health care. Highly recommended!
It was very respectfully done .
Thorough and kind
Klarity made it so easy to connect with my provider. My provider, Megan, was phenomenal. She was proffesional, patient focused and super knowledgeable about my diagnosis. Ive had my diagnosis for the past 7 years and the other for over 25 years. I walked away from our very first meeting with knowledge about my symptoms that know one had ever said to me or broken down to me in the way that she did and I also am a medical professional. I was genuinely impressed and wish I had been working with her from the very beginning.
Klarity matched me with a provider that listens and is very much patient centered. I am 100 percent satisfied with my provider and the Klarity team. Great service
Klarity is convenient, affordable, and the providers are excellent.
I had the pleasure of working with Elvira Jasarevic, and I couldn’t be more satisfied with the experience. From the very beginning, Elvira demonstrated exceptional professionalism, deep knowledge, and a genuine commitment to providing top-notch service. Her communication was clear and she went above and beyond to ensure that all my needs were met. Elvira’s attention to detail and dedication to her work truly set her apart. I highly recommend her services to anyone looking for a reliable and highly skilled provider. Thank you, Elvira, for exceeding my expectations!
Christine has helped guide me through my late in life ADHD diagnosis and treatment. It has been a struggle for me and her knowledge in the field has been invaluable. Christine is extremely patient focused and genuinely cares that you're properly treated. 10/10
Klarity Health is an online healthcare platform that provides affordable medical appointments with licensed providers. The company focuses on offering a range of services, including mental health care, weight loss management, prescription refills, and everyday medical needs. Klarity Health aims to facilitate same-day appointments, ensuring that patients have timely access to necessary care from board-certified professionals. Targeting individuals seeking convenient and cost-effective healthcare solutions, Klarity Health accepts major insurance plans as well as cash payments, making it accessible to a broad audience. With a user-friendly interface, patients can connect with healthcare providers and receive care without long wait times. Klarity Health is committed to supporting its customers' diverse health needs by offering a comprehensive marketplace for various medical services.
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