Klarity Health is an online healthcare platform that provides affordable medical appointments with licensed providers. The company focuses on offering a range of services, including mental health care, weight loss management, prescription refills, and everyday medical needs. Klarity Health aims to facilitate same-day appointments, ensuring that patients have timely access to necessary care from board-certified professionals. Targeting individuals seeking convenient and cost-effective healthcare solutions, Klarity Health accepts major insurance plans as well as cash payments, making it accessible to a broad audience. With a user-friendly interface, patients can connect with healthcare providers and receive care without long wait times. Klarity Health is committed to supporting its customers' diverse health needs by offering a comprehensive marketplace for various medical services.
Klarity Health receives a mix of feedback from its users, with a notable 76% of reviews being positive. Many customers praise the professionalism and thoroughness of their providers, highlighting experiences with knowledgeable and caring staff who listen attentively to patients' needs.
The convenience of the service, including quick appointments and effective prescription management, is also frequently mentioned as a significant benefit. However, there are substantial complaints regarding communication issues, particularly with the patient portal, where users report difficulties reaching their providers. Some reviewers express frustration over missed appointments and unresponsive staff, leading to dissatisfaction despite the quality of care when appointments occur.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 341 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.9 | 14 |
| Oct 24 | 4.7 | 14 |
| Nov 24 | 5.0 | 8 |
| Dec 24 | 4.3 | 4 |
| Jan 25 | 4.1 | 14 |
| Feb 25 | 4.8 | 17 |
| Mar 25 | 3.9 | 20 |
| Apr 25 | 3.7 | 9 |
| May 25 | 4.0 | 23 |
| Jun 25 | 4.1 | 18 |
| Jul 25 | 3.4 | 23 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 341 most recent reviews.
“My Nurse Practitioner was amazing and knowledgeable”
“James Adjin was my provider”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 2.0 out of 5 (poor) | 2.8 out of 5 (fair) | −17% | 341 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Klarity Health is #4 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 2.8).
341 reviews of Klarity Health. Filter by what matters to you.
Doctor Flandreau is incredible! Always so helpful - answers all my messages right away & is so supportive + always looking to help. So kind & really passionate + caring! He also has the best dad jokes haha :) I know how tough it is to find the best doctor for your needs… trust me if you are looking for a doctor - this is the one for you!
She listened to everything I said and the entire experience was so easy. It was so nice not to have sit in a waiting room for an hour and my Dr was absolutely amazing
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Kristina was absolutely wonderful, so kind, extremely easy to talk to and the most helpful psychiatrist I've ever talked to. I feel comfortable working with her, trusting her and reaching out whenever necessary.
Debbie is so nice and helpful and is always sharing new ways to help me manage my condition. I look forward to speaking with her every month
The provider listened to my issues and gave feedback on it, as well as the next process.
Laurie is an exceptional listener and communicator. I knew within the first ten minutes I had made the right choice to entrust her with my care. I felt seen and heard in the best way possible. Laurie and Klarity made the process clear and efficient, which allowed for more dialogue. Overall a really positive experience and I recommend their services.
I find that my therapist at Klarity Health is just a really fantastic individual. Margret addresses all my concerns with my Anxiety issues and had helped me for the last several months. I just lost my Mom to dementia and my therapist has help me heal and be grateful for the long beautiful life that she had! She made it to 99 years old, and even though I miss her, I am grateful for her kindness to me throughout the years. I would definitely give Klarity Health a 5 star review. They contact you very quickly and never leave you waiting! Thank you Margaret Gallagher!
Klarity is doing a wonderful job connecting patients with providers that show compassion and understanding.
The Level of C9are Marjorie David is an exceptional provider. She cares about her patient as a whole person. Marjorie is very responsive to my needs and demonstrates genuine concern for my well being.
My appointment with Noussaiba Ayour was such a positive experience. I was switching providers and felt nervous because it was my first time using Klarity Health / Kiwi, so I wasn’t sure what to expect. The transition was honestly made painless by this provider and I found her to be very knowledgeable and helpful. She even sent me a chat the same evening I booked my initial appointment and had an open line of communication established so I knew how to contact her if I had questions leading up to the appointment. I found Noussaiba Ayour very easy to talk to and felt like she genuinely cared about my situation and well-being. She was even able to help me continue my medication treatment not to mention she had the prescriptions sent to my pharmacy in under an hour, and made sure to send me a chat to confirm it was all taken care of. I could not have asked for a better overall experience and am glad I decided to give Klarity Health / Kiwi a try thanks to Noussaiba Ayour. I highly recommend Noussaiba Ayour to anyone who is looking for a top level care provider.
Dr. Bender went above and beyond to follow up even outside of the appointment to make sure things were working. Would recommend.
My Doctor was incredibly thorough and I felt like she listened to me and my concerns. I was skeptical going into my appointment and I was pleasantly surprised by how professional, knowledgeable, and helpful my experience turned out.
Responds fast. Easy
Klarity has helped improve my life! Before Klarity, I had a lot of difficulty finding practitioners in my area that would conduct ADHD assessments or even take new patients. I have been using Klarity for 2 years with Cynthia Yu, who takes my concerns and questions seriously, responding promptly and with care. I have recommended Klarity to some of my friends who are also struggling to find adequate care.
Klarity is an amazing online telehealth program that offers consistency and affordability. It has enabled me to have a successful and balanced, professional and personal life without sacrificing my freetime trying to continue my treatments.
Klarity Health is an online healthcare platform that provides affordable medical appointments with licensed providers. The company focuses on offering a range of services, including mental health care, weight loss management, prescription refills, and everyday medical needs. Klarity Health aims to facilitate same-day appointments, ensuring that patients have timely access to necessary care from board-certified professionals. Targeting individuals seeking convenient and cost-effective healthcare solutions, Klarity Health accepts major insurance plans as well as cash payments, making it accessible to a broad audience. With a user-friendly interface, patients can connect with healthcare providers and receive care without long wait times. Klarity Health is committed to supporting its customers' diverse health needs by offering a comprehensive marketplace for various medical services.
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